Quality Manager - Supplier ODA Focal

Job Summary

Direct, lead and supervise the development of a total quality environment with an emphasis on unexcelled customer satisfaction and continual quality improvement. Accomplish quality-related objectives through the use of quality meetings, planning, training, statistics, and internal/external audits. Ensure that processes and products are in compliance with the current Quality Management System requirements and applicable regulatory obligations. Serve as the designated authority for regulatory programs (e.g., ODA), maintaining compliance with external agency expectations while aligning with company quality standards.

Job Description

Key Accountabilities:

• Direct and coordinate all aspects of Quality Management, including ISO/AS/TS compliance, quality improvement initiatives (CQIB), and customer satisfaction strategies to support company goals and objectives.
• Report on the suitability and effectiveness of the Quality Assurance System while fostering a strong quality culture across all branches through leadership collaboration and communication.
• Partner with department managers to establish goals, assess competencies, and guide quality outputs in alignment with corporate Quality Objectives.
• Maintain frequent communication with site Quality Assurance Representatives to ensure consistency, effectiveness, and alignment across regions.
• Lead and oversee quality assurance functions, including planning, statistical process controls, corrective/preventive action systems (CPAR), customer/vendor claims, trend analysis, and documentation of customer quality requirements.
• Direct internal and external audits, provide technical assistance, root cause/corrective action process, manage quality non-conformance and drive employee training and development in quality, regulatory compliance, LEAN, and safety.
   

Regulatory & ODA Responsibilities:

• Responsible for maintaining ODA Unit Member records and documentation, coordinating application reviews and evaluation panels with the FAA, and tracking/ensuring completion of required training for all Unit Members.
• Supported development of ODA quality manuals and procedures, coordinated updates with ODA representatives/stakeholders, and evaluated FAA policy changes to determine impacts on existing processes and training.
• Plan and support execution of ODA and FAA audits, assist with preparation and submission of quality audit reports, and track/ensure timely closure of corrective actions and audit findings in coordination with stakeholders.
• Assist with preparation and coordination of Unit Member annual evaluations, manage and distribute quality/ODA correspondence with stakeholders, and track/report ODA and FAA-required metrics.
• Compile and analyze data for ODA quarterly reports and ensure accurate submission of final reports to the FAA.
• Provide leadership and direct supervision to quality department teams across multiple functions, ensuring alignment with organizational goals.
• Report directly to the Plant Manager and indirectly to Corporate Regulatory/Trade Compliance leadership to drive corporate quality, standardization, and safety initiatives.
• Participate, support, and comply with all health, safety, quality, ISO and 6S Initiatives, compliance and Lean initiatives, requirements, and/or trainings.
• Ability to access and work in SAP or other Warehouse Management System

The above is intended to describe the general content of and requirement for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Meet all other TKMNA employee attributes and competencies

This position has been identified as “safety sensitive” by thyssenkrupp under applicable laws.  Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

Qualifications:
Must Haves:

• Working knowledge of FAA Rules and Regulations
• 3 years as an FAA ODA Unit Member
• Maintain ODA Unit Member Listing and other required ODA program records
• Review initial Unit Member (UM) applications and arrange ODA UM evaluation panels and submit applications and evaluation panel results to the FAA
• Track/ensure training requirements are met by all ODA UMs and prepare training materials as required
• Assist in the development of ODA (Quality Manual changes and submit changes to the Rolls Royce ODA Administrator)
• Review FAA policy updates with ODA Lead Administrator to determine impact on current ODA procedures and training
• Plan/assist in execution of ODA audits with Customer and FAA

Minimum Requirements:

This position requires access to export-controlled technical data or technology. Employment is contingent upon obtaining any required export authorization from the appropriate government agency or agencies.

When export authorization is necessary, the length of time to obtain the authorization by the government is outside of the Company’s control.

• Bachelor’s degree/ 3+ years management experience/ leadership/team building/training in Quality Assurance/Control.
• ODA Certification/industry credential & knowledge of ODA programs, FAA regulations, or aerospace regulatory compliance.
• 3+ years relevant experience working as a supplier ODA Focal or Unit Member in an aerospace or any equivalent industry.
• Experience in TQM, ISO/QS 9000 ISO Assessor Certification, SPC.
• Demonstrated proficiency in Microsoft Word, Excel, and PowerPoint, with strong verbal, written, and interpersonal communication skills.
• Demonstrates dedication to delivering high-quality customer service while being positive, detail-oriented, organized, team-oriented, and a proactive problem-solver capable of multitasking and prioritizing in a fast-paced, deadline-driven environment.

Preferred Requirements:

• ASQ certification
• ISO Lead Assessor Certification
• 5 years plus Quality Assurance/Control/ODA Focal-Unit Member experience.
• Training in strategic planning and motivation

Benefits Overview

We offer competitive company benefits to eligible positions, such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability

• Voluntary Wellness Programs

• 401(k) and RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
 

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.