Job Summary

Job Description

Key Accountabilities:

Workers’ Compensation Administration

• Serve as the primary point of contact for employees regarding work‑related injuries, claims, restrictions, wage continuation, and return‑to‑work requirements.
• Initiate and file workers’ compensation claims with the company’s carrier(s) in accordance with state regulations and Company procedures.
• Maintain communication with injured employees, supervisors, and insurance representatives throughout the lifecycle of each claim.
• Ensure timely reporting of injuries, including OSHA‑recordable determinations and submission of required documentation.
• Verify and track WC wage benefits, provider payments, mileage reimbursement, and claim status, ensuring accuracy and employee understanding.
• Work with treating providers to clarify restrictions, obtain medical documentation, and ensure release‑to‑work instructions are followed.
• Coordinate transitional or modified duty opportunities with the facilities, including completion of the modified duty agreement.
• Assist as needed, the submittal and payment of Workers’ Compensation premiums for applicable State Plans.

Safety Incident & Risk Management

• Support the completion, accuracy, and submission of Safety Incident Reports and Flash Reports.
• Assist in accident investigations by gathering facts, documenting details, and communicating with site leadership.
• Coordinate follow‑up actions including Learning from Accidents (LFA) sharing, restricted duty tracking, and safety compliance measures.
• Help ensure all accidents, near misses, and hazards are reported promptly in accordance with company policy.
• Maintain accurate safety records and participate in required audits or compliance reviews.

Compliance & Program Support

• Ensure company policies and state laws governing workers’ compensation and workplace safety are followed consistently.
• Maintain confidential WC files and records in compliance with HIPAA, state WC regulations, and internal policies.
• Support safety communication initiatives and training components as needed.
• Support the businesses by completing and distributing annual OSHA Logs as required, including completion of Federal required obligations.
• Partner with HR, plant management, and Safety leadership to continuously improve reporting accuracy and injury prevention strategies.
• Assist in coordinating onsite clinic visits, provider relationships, and return‑to‑work communication expectations.
• Support the businesses by completing and submitting the Federal Tier II data by location.     
• Meet TKMNA Employee Attributes / Competencies.

The above is intended to describe the general content of and requirement for the performance of this job.  It is not to be interpreted as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Required

• Associate degree in Human Resources, Occupational Safety, Business Administration, or related field; equivalent experience considered.
• Knowledge of state Workers’ Compensation regulations and common industry practices.
• Strong interpersonal and communication skills with the ability to interact professionally with employees, providers, managers, and insurance representatives.
• Ability to maintain confidentiality and manage sensitive information.
• Excellent organizational skills with attention to detail and accuracy.
• Proficiency with Microsoft Office (Excel, Outlook, Word) and ability to learn internal reporting systems.

Preferred

• One (1)  year of experience in workers’ compensation claims management, occupational health, or safety administration.
• Experience in manufacturing, distribution, materials processing, or similar industrial environments.
• Certification such as CWCP, WCCA/WCCP, OSHA training, or other safety or risk management credentials.
• Familiarity with WC Insurers, State and Provincial Plans such as Zurich, Ohio BWC, Washington Labor & Industries, Ontario WSIB, etc. and related processes.
• Experience supporting accident investigations, root‑cause analysis, or safety program administration.

Core Competencies

• Customer Service Orientation – Provides timely and supportive guidance to employees and managers.
• Compliance & Risk Awareness – Understands and applies safety, legal, and regulatory requirements.
• Communication & Collaboration – Works effectively across functions and facilities.
• Confidentiality & Integrity – Handles all employee information responsibly and ethically.
• Problem Solving – Identifies issues and participates in recommending corrective action.
• Attention to Detail – Ensures reports, filings, and documentation are accurate and timely.

Benefits Overview

We offer competitive company benefits to eligible positions, such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability

• Voluntary Wellness Programs

• 401(k) and RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
 

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.