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eCommerce User Experience (UX) Designer

Southfield, Michigan, United States — thyssenkrupp Materials NA, Inc.

Type of contract:Full-time, Permanent
Experience level:Professionals
Remote work:Hybrid
Job field:Other
Status:Ongoing recruitment, entry date flexible
Posting date:2026/08/03
Job number:JR104801
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Job Summary

The eCommerce UX Designer will work directly alongside the eCommerce Product Owner playing a pivotal role in crafting exceptional user experiences

🌐 Design the Future of B2B Commerce
📍 Southfield, MI (Hybrid) – Must Live/Reside Within 30 Miles of this location
🏭 B2B eCommerce Experience Required
💡 Drive UX Innovation That Impacts Thousands of Customers Daily
🔄 Support Brand Transformation & Customer Experience Excellence
🚀 Support Digital Transformation
🛒 Shape Industrial eCommerce Experiences

Job Description

Looking for a UX Designer who understands how businesses buy.

If you've designed digital experiences for B2B ecommerce platforms, understand complex purchasing journeys, and enjoy turning customer insights into seamless online buying experiences, we'd like to meet you!

Join our team and play a key role in a major digital transformation and brand transformation initiative, helping shape the future of our ecommerce experience for industrial customers across North America. This position works closely with the eCommerce Product Owner and cross-functional stakeholders to improve usability, accessibility, engagement, and conversion across our digital platforms.

Location Requirement - This position is based in Southfield, Michigan.

To support collaboration with the business and project teams, candidates must:

  • Reside within approximately 30 miles of Southfield, MI

  • Be able to work in the Southfield office at least 3 days per week

  • Be comfortable working in a hybrid environment

What You'll Do

The eCommerce UX Designer will work directly alongside the eCommerce Product Owner and partner with business, product, and technology teams to create user-centered experiences that drive measurable business results.

Key Responsibilities

  • Design intuitive user experiences for a growing B2B ecommerce platform.

  • Translate complex business requirements into engaging, easy-to-use digital shopping experiences.

  • Create wireframes, prototypes, user flows, and interaction models.

  • Conduct user research, usability testing, interviews, surveys, and analytics reviews.

  • Leverage qualitative and quantitative insights to improve customer experiences and conversion paths.

  • Collaborate with developers, product owners, and business stakeholders to deliver impactful design solutions.

  • Participate in design reviews, brainstorming sessions, and cross-functional workshops.

  • Monitor KPIs, customer behavior, and site performance to identify opportunities for optimization.

  • Plan and execute A/B testing initiatives to improve engagement and conversion rates.

  • Ensure accessibility and usability standards are incorporated into all design solutions.

  • Contribute to digital and brand transformation projects that will shape the future of our online customer experience.

Required Qualifications - Must-Have Experience

  • Bachelor's degree in Design, Human-Computer Interaction, UX Design, or a related field.

  • 3–5+ years of professional UX/UI design experience.

  • Hands-on experience designing B2B ecommerce experiences.

  • Experience supporting complex purchasing journeys, large product catalogs, and industrial/commercial buying experiences.

  • Experience conducting user research and translating findings into design improvements.

  • Strong portfolio showcasing ecommerce UX work, wireframes, prototypes, and customer journey designs.

  • Ability to collaborate effectively with business stakeholders, product teams, and developers.

Preferred Experience

  • Experience working with manufacturing, industrial, distribution, wholesale, or other B2B organizations.

  • Experience with Figma, Adobe XD, Sketch, or similar design tools.

  • Familiarity with HTML, CSS, and JavaScript.

  • Knowledge of WCAG accessibility standards and best practices.

Job Compensation

$82,500+/year (Based on Expereience) + Perfromance Incentive Compensation

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match 
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  


TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.


TK does not:


1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 


1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.


TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 


If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.
 

Important to us

Health and Wellness

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Pension and Retirement

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration and Teamwork

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Professional Development

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and Salary

Compensation & benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity and Inclusion

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work-Life Balance

Work-Life Balance

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Creative and Innovation

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and Time Off

Vacation and paid time off

Vacation and paid time off: Paid vacation, sick leave and personal days.

Vacation and paid time off: Paid vacation, sick leave and personal days.

Sustainability and Environment

Sustainability

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

Onboarding and Training

Onboarding

Onboarding: individual and personal support to help you get started in your new job.

Onboarding: individual and personal support to help you get started in your new job.

We value diversity

Diversity promotes appreciation of all the individual strengths and differences in the workforce; it is a driver and an expression of our corporate culture.

We feel companies that give equal support to all employees regardless age, disability, ethnicity, gender/gender identity or sexual orientation enjoy important competitive advantages and are more efficient. So we can harness diversity to the benefit of employees and the company. What's more, greater diversity leads to greater innovation in the company.

thyssenkrupp Materials NA Inc. and the affiliated group companies and business units including Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico. Also including thyssenkrupp Materials Trading NA, LLC and thyssenkrupp Materials, LLC (Aerospace) are equal opportunity employers.

Qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today’s challenging global business environment. The company’s focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Step 2

Receipt of your application

You will receive confirmation that we have received your application – within a few minutes if you apply online; it may take a couple of days if you apply by email. Our recruiters check your application documents and get in touch with you. For some positions we will conduct a preliminary telephone interview with you.

Step 3

Review by functional department

Our recruiter submits a preliminary selection of candidates to the specialist department for consideration. The department will then look closely to check whether your qualifications meet the requirements of the job.

Step 4

Interview

If you are a suitable candidate for the job, we’d like to get to know you personally in an interview with the specialist department and HR. If you or we need more time, we'll invite you to a second interview.

Step 5

The offer

Once we have agreed the contractual details, we will send you an employment contract. We will of course also let you know if your application is not successful.

Step 6

Starting out with us

Finally the time has come: welcome to thyssenkrupp!

Step 7

Onboarding

When you sign your contract you take your first step into one of the world’s biggest companies. We’re there to support you – right from the start.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!

Join the #GENERATIONTK

Move things forward with us - as colleagues and above all as a team.
Because together we dare to do something new and take things into our own hands.

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