Quality Representative

South Bend, Indiana, United Statesthyssenkrupp Materials NA, Inc.


Type of contract:Full-time, Permanent
Experience level:Professionals
Remote work:On-Site
Job field:Quality Management
Status:Ongoing recruitment, entry date flexible
Posting date:2025/06/27
Job number:JR103168
Share job:

Apply now

Apply now

Apply now and advance your career with a job that challenges you and offers many extras

You can find this job ad online at
https://jobs.thyssenkrupp.com/en/job/Quality-Representative-South-Bend?id=JR103168

Your responsibilities

Job Summary

Assist in the implementation and maintenance of the company’s Quality System. Process customer and vendor returns. Assist in promoting a total quality environment and ensuring the continual improvement of branch products and processes.

Job Description

Location: South Bend, IN (Local candidates preferred)
Environment: On-site, working around heavy machinery
Pre-employment drug screening required, including testing for marijuana
Salary: $50K - $60K + monthly gainshare opportunity
Ready to grow your quality career with a global leader?
We're looking for an experienced Quality Representative to join our South Bend, IN team! This role plays a key part in upholding product excellence, supporting continuous improvement, and working directly on the warehouse floor alongside our operations team.
What You’ll Do:
✅ Investigate & process customer and vendor returns
✅ Conduct internal audits & assist with customer audits/visits
✅ Maintain and calibrate measurement/test equipment
✅ Drive root cause investigations and recommend improvements
✅ Support Lean initiatives & maintain visual management boards
✅ Collaborate on continual improvement and branch quality reviews
What You’ll Bring:
✔️ 2-3 years of experience in Quality Assurance or Control
✔️ Working knowledge of ISO9001:2008 or AS9100/9120 standards
✔️ High school diploma or GED required
✔️ Strong computer skills & safety-first mindset
✔️ ASQ certification is a plus
✔️ Lean, OSHA, or metals industry experience is a bonus
Preferred Experience:
3-4 years of quality experience + auditing 
⚠️ Important: You must be authorized to work in the U.S. without current or future sponsorship. We are unable to provide visa sponsorship for this role.
Why Join Us?
🌍 Be part of a global industry leader
⚙️ Hands-on role supporting safety and quality excellence
📈 Opportunities for growth and professional development

Job Compensation

50,000-60,000

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) and RRSP programs with Company Match 
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  


TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.


TK does not:


1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 


1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.


TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 


If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.


We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
 

Important to us

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Highest health & safety standards and a wide range of health promotion and healthcare activities.

We value diversity

Diversity promotes appreciation of all the individual strengths and differences in the workforce; it is a driver and an expression of our corporate culture.

We feel companies that give equal support to all employees regardless age, disability, ethnicity, gender/gender identity or sexual orientation enjoy important competitive advantages and are more efficient. So we can harness diversity to the benefit of employees and the company. What's more, greater diversity leads to greater innovation in the company.

thyssenkrupp Materials NA Inc. and the affiliated group companies and business units including Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico. Also including thyssenkrupp Materials Trading NA, LLC and thyssenkrupp Materials, LLC (Aerospace) are equal opportunity employers.

Qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today’s challenging global business environment. The company’s focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!

Join the #GENERATIONTK

Move things forward with us - as colleagues and above all as a team.
Because together we dare to do something new and take things into our own hands.

Apply now

Similar Jobs

Machine Operator 1st shift

thyssenkrupp Materials NA, Inc., South Bend, United States

2025/06/13
Machine Operator I- 1st Shift

thyssenkrupp Materials NA, Inc., South Bend, United States

2025/06/13
Machine Operator 1st shift

thyssenkrupp Materials NA, Inc., South Bend, United States

2025/06/13
Machine Operator 2nd shift

thyssenkrupp Materials NA, Inc., South Bend, United States

2025/06/19

More information