Your responsibilities
Main responsibilities and Contents
- Collection, analysis and record of customer requests;
- Preparation and revision of technical-commercial offers (pricing, delivery times, commercial terms) of the assigned customer portfolio, interacting with the other departments involved and with the customer;
- Orders entry into the ERP system and project progress monitoring;
- Finalization of supply contracts (orders confirmation, drafting of contracts, purchase orders check);
- Management of project procurement activities and support/coordination of stock and project-based material procurement, including follow-up activities of expediting, shipments and other stake-holders within the technical department;
- Preparation of reports for internal use (commercial analysis, support to Projects Controlling, Finance reporting, order acquisition forecast plan, update of annual sales budget);
- Handling of customer claims on relevant orders up to closure and reporting.
Your profile
Skills, qualifications and abilities
The ideal candidate should meet the following requirements:
- At least 5 years of work experience in after-sales, preferably in engineering companies;
- At least 2 years' experience as team coordinator, supervising technical and commercial documents;
- Good interpersonal and communication skills at various levels (internal/external, verbal/written);
- Determination to achieve challenging targets;
- Analytical synthesis and problem-solving skills;
- Autonomy in decision-making, initiative;
- Ability to organize and plan activities to assign priorities and meet deadlines;
- Competence in IT systems: MS Office package and ERP software;
- Fluent in English language, both written and spoken;
- Good will, proactivity, ability to both individual and teamwork.
Your benefits
At thyssenkrupp nucera Italy we offer:
- Flat hierarchies and short decision-making routes
- International work environment in interdisciplinary and multinational teams
- Training on the job by a dedicated mentor
- Good development opportunities either in a specialist or in a management function
- Flexible working time models (Home Office and flexible working hours)
- Availability of public transportation infrastructure: Metrò green line M2, stop Lambrate, train Trenord, as well as speedway tangenziale est, exit Rubattino
For application please send your CV to: nca-it.hrm@thyssenkrupp-nucera.com
Contact
HR department
thyssenkrupp nucera Italy S.r.l., located in Milan
e-mail: nca-it.hrm@thyssenkrupp-nucera.com
