Type of contract:

Full-time, Permanent

Experience level:

Professionals

Remote work:

Possible

Job field:

Status:

Ongoing recruitment, entry date flexible

Posting date:

2024/10/22

Job number:

JPT_ALL00963

Share job:

Your responsibilities

Experience in Microsoft Dynamics 365 Applications, .Net and Azure Technologies
Worked on latest version of Dynamics 365 - CE Modules Sales and Marketing
Support in user licenses, security model access, storage capacity, instance updates and user training
Provide end-to-end support for Dynamics 365 CE Apps, including configuration, testing, deployment and ongoing maintenance and support.
Ensure all support calls are effectively managed with minimum disruption to the client.
Responsible to log incident calls using the Call Logging system like ServiceNow
Provide prompt and professional 1st and 2nd Level Support to the Customers base according to SLA and support contracts.
Support issues are responded to and resolved to plan and/or within agreed SLAs.
Provide regular feedback to customers regarding the progress of support call status.
Test own allocated D365 CE developments/fixes before delivering to customers.
Strong knowledge in CRM OOB Customizations, Configurations, Plug-ins, designing Power Apps, working with Power Automate, Azure Functions and Azure Logic Apps.
Strong knowledge in Client-side scripting and working with developer and data migration tools.
Knowledge of XRM toolbox, PowerShell scripting and other power tools.
Support in user licenses, security model access, storage capacity, instance updates, system hygiene and user training
Knowledge of Azure DevOps CI/CD pipelines for CRM solution deployments

Your profile

4-6 Years of relevant support and consultancy
At least 2 years to 6 years of CE consulting experience Microsoft Dynamics 365 CE online
Experience in Microsoft Dynamics 365 Applications, .Net and Azure Technologies
Worked on latest version of Dynamics 365 - CE Modules Sales and Marketing
Strong knowledge in CRM OOB Customizations, Configurations, data import export, reporting and dashboards.
Knowledge of Plug-ins C#, Custom Workflows, actions development using C#, JavaScript, and Web Api.
Knowledge of Dataverse and Power platform tools-Power Automate, Power Apps- model driven and canvas app.
Knowledge of Azure Services- Azure Active directory, Logic App, Azure Functions
Knowledge of XRM toolbox and any other debugging tools
Support in user licenses, security model access, storage capacity, instance updates and user training
Knowledge of Azure DevOps CI/CD pipelines for CRM solution deployments
Worked in European time zone.
Experience of supporting at least 3 years of an end-to-end CE implementation
Exposure to manufacturing industry and GDPR preferable
Exposure to global rollouts and hyper care activities
Client facing, flexible, excellent presentation and communication skills.
Microsoft CE certifications -Good to have.
Knowledge of German Language- Good to Have
University degree preferably in Computer Science, Information Science
Work Location: - Thane (Mumbai)

Contact

Khushboo Rajani: - tkMits-IN-Recruitment@thyssenkrupp-materials.com

Important to us

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Compensation & benefits

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

Work-Life Balance

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Vacation and paid time off: Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

Onboarding

Onboarding: individual and personal support to help you get started in your new job.

We value diversity

thyssenkrupp values and promotes diversity in all areas of the company. We actively combat discrimination and foster an open, tolerant working environment that welcomes different backgrounds and perspectives.

We therefore welcome all applications - regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, sexual orientation or identity. What matters is the applicant's individual motivation and potential.

People with disabilities will be given appropriate support in the application process and in the performance of their job functions as well as in accessing employer benefits.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Step 2

Receipt of your application

You will receive confirmation that we have received your application – within a few minutes if you apply online; it may take a couple of days if you apply by email. Our recruiters check your application documents and get in touch with you. For some positions we will conduct a preliminary telephone interview with you.

Step 3

Review by functional department

Our recruiter submits a preliminary selection of candidates to the specialist department for consideration. The department will then look closely to check whether your qualifications meet the requirements of the job.

Step 4

Interview

If you are a suitable candidate for the job, we’d like to get to know you personally in an interview with the specialist department and HR. If you or we need more time, we'll invite you to a second interview. Due to the Corona pandemic, these interviews can currently also take place digitally. The best thing to do is to contact your local recruiting expert directly.

Step 5

The offer

Once we have agreed the contractual details, we will send you an employment contract. We will of course also let you know if your application is not successful.

Step 6

Starting out with us

Finally the time has come: welcome to thyssenkrupp!

Step 7

Onboarding

When you sign your contract you take your first step into one of the world’s biggest companies. We’re there to support you – right from the start.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!

Microsoft Dynamics 365 CRM

Thane West, Maharashtra, India — thyssenkrupp Materials IT Services India Pvt Ltd

Job details

Apply now

Your responsibilities

Your profile

Contact

Important to us

Health & Safety

Pension

Collaboration

Development

Compensation & benefits

Diversity

Work-Life Balance

Creative leeway

Vacation and paid time off

Sustainability

Onboarding

We value diversity

Company

From receiving your documents to acceptance: the application process

Online application

Receipt of your application

Review by functional department

Interview

The offer

Starting out with us

Onboarding

Notes on application

Join the #GENERATIONTK

Similar Jobs

More information