Type of contract:

Full-time, Permanent

Experience level:

Professionals

Remote work:

Not possible

Job field:

Status:

Ongoing recruitment, entry date flexible

Posting date:

2024/11/14

Job number:

JPT_ALL01268

Share job:

Your responsibilities

Role:

You will be providing Level 1 and 2 tickets in consideration of SLA’s
You will be providing Support Services in alignment to ITIL
You will be supporting Presta Steering facilities in all questions of provided Support
You have knowledge of ITSM tools in general and it’s use in alignment with standards and regulations

Main Tasks:

You will fulfill assigned ITSM tickets in consideration of SLAs and/or KPIs
You are responsible for document any activities
You will collaborate and Cooperate in Presta Steering Group projects
You are responsible documentation of service-related activities and project related workloads

Your profile

Technical Skills:

You have knowledge in Microsoft Client OS technologies
You have basic knowledge in Microsoft Server technologies
You have basic knowledge in VMWare virtualization technologies
You have basic knowledge in (Cisco) Network technologies

Requirement Profile

You have graduated from university or equivalent education
You have multi-year practice in supporting enterprise IT environments
You have ITIL Certification or alike
You have a good English and/or German language skills in speaking and writing

Your benefits

Collegial cooperation and respect in dealing with each other - that's what you'll find with us for over 200 years. If this is as important to you as it is to us, then apply now.

Above average conditions
Flexible working time models
Ergonomic workstations
An extensive range of internal and external training opportunities

Contact

f interested in applying, kindly send an email with the title "Infra IT 1st Level Support_2024"

thyssenkrupp Automotive Body Solutions
Human Resources Development
Margarida Nunes
margarida.nunes@thyssenkrupp-automotive.com

Important to us

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Compensation & benefits

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

Work-Life Balance

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Vacation and paid time off: Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

Onboarding

Onboarding: individual and personal support to help you get started in your new job.

Company

thyssenkrupp Automotive Body Solutions is a business unit of the Automotive Technology segment of thyssenkrupp AG.

As an integrated body-in-white specialist, the company offers both project business including plant engineering, tooling and prototyping as well as volume production of body components from a single source. By utilizing the extensive synergies between these areas, Automotive Body Solutions is the leading contact partner for all aspects of the auto body.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Step 2

Receipt of your application

You will receive confirmation that we have received your application – within a few minutes if you apply online; it may take a couple of days if you apply by email. Our recruiters check your application documents and get in touch with you. For some positions we will conduct a preliminary telephone interview with you.

Step 3

Review by functional department

Our recruiter submits a preliminary selection of candidates to the specialist department for consideration. The department will then look closely to check whether your qualifications meet the requirements of the job.

Step 4

Interview

If you are a suitable candidate for the job, we’d like to get to know you personally in an interview with the specialist department and HR. If you or we need more time, we'll invite you to a second interview. Due to the Corona pandemic, these interviews can currently also take place digitally. The best thing to do is to contact your local recruiting expert directly.

Step 5

The offer

Once we have agreed the contractual details, we will send you an employment contract. We will of course also let you know if your application is not successful.

Step 6

Starting out with us

Finally the time has come: welcome to thyssenkrupp!

Step 7

Onboarding

When you sign your contract you take your first step into one of the world’s biggest companies. We’re there to support you – right from the start.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!

Infra IT 1st Level Support

Lisbon, Portugal — thyssenkrupp Automotive Body Solutions GmbH Sucursal em Portugal

Job details

Apply now

Your responsibilities

Your profile

Your benefits

Contact

Important to us

Health & Safety

Pension

Collaboration

Development

Compensation & benefits

Diversity

Work-Life Balance

Creative leeway

Vacation and paid time off

Sustainability

Onboarding

We value diversity

Company

From receiving your documents to acceptance: the application process

Online application

Receipt of your application

Review by functional department

Interview

The offer

Starting out with us

Onboarding

Notes on application

Join the #GENERATIONTK

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