Your responsibilities
The Director of Sales position is a pivotal position with the priority of successfully managing the commercial responsibility for Camshaft customers. Specifically responsible for directly managing the team, ensuring support and resources are available, coordinating and directing efforts to support internal and external customers. The Director of Sales leads a team dedicated to excellence in sales; building customer relationships and achieving annual sales objectives.
- To be the lead, North American based, customer commercial representative for thyssenkrupp Camshaft products
- Develop and deploy comprehensive customer strategies that improve the profitability and growth of thyssenkrupp Camshafts.
- Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers.
- Coordination of customer commercial negotiations for thyssenkrupp Presta Camshafts manufactured products to defined standards.
- Develop sales forecast for use in the OPL planning process and monitor market trends throughout the year for use in forecast adjustments.
- Reporting of office activities, market forecast / developments and potential new customers.
- Identify technology trends to and support the alignment / implementation of internal R&D efforts.
- Support internal departments in resolution of customer issues
- Ensures that internal / external procedures are in accordance to IAFT 16949 criteria.
- Support of thyssenkrupp Camshaft global market development.
- Interact and support BA-AT and thyssenkrupp RHQ initiatives.
- Customer Commercial Activities
- Receipt, distribution and retention of customer requests for quote (RFQ).
- Lead internal pre-nomination activities through adherence to RFQ Work Flow Process in negotiation of piece price, tooling and ED&T for program award.
- Construction and submission of commercial offers per Authority Definition.
- Acceptance, retention and distribution of customer contract, purchase order, nomination letter, letters of intent, tooling orders, piece price changes, etc.
- Participation in standard customer program activities (ex. SOP, run-at-rate, aging accounts collection, etc.) in a support function of internal team.
- Negotiation and commercial implementation of agreements to maximize revenue and profitability
- Establish and maintain relationships through all levels of the customer organization.
- Participation in the investigation of customer quality issues per Customer Complaint Management process with the goal of a mutually agreed outcome.
- Support of the biennial Customer Satisfaction Survey process.
- Create customer specific strategies to accomplish sales goals.
- Identify, evaluate and report out on technology trends and new business opportunities that align with R&D efforts. Support of opportunities through customer presentation and interaction with collaborating tier one partners.
- Create and deliver commercial and technical presentations to varied audiences.
- Construct comprehensive forecasts for budget planning
- Gathering of market intelligence and competitive price data to build upon understanding of competitors’ position.
- Communicate customer expectations to internal team
- Monitor customer scorecard and take actions to improve and identified deficiencies.
- Coordinate customer visits to the manufacturing facilities
- Maintain technical competence relative to assigned products.
- Participation in internal company events
- Lead and coordinate with other functional areas all cost reduction ideas.
- Support of commercial discussions impacting other Camshafts global locations, as required.
Your profile
Supervisory Responsibility:
Directly supervises the Key Account Managers in the Troy, Michigan office.
Qualifications:
To perform this job successfully, a successful candidate will be able to perform each essential duty satisfactorily.
- Education: Minimum of a Bachelor’s degree from a four-year college or university in Engineering field; Master’s Degree preferred.
- Experience: 10+ years of sales experience in automotive industry or similar.
- Competency with customer web portals such as Covisint or equivalent.
- Understanding of material economics and application to customer programs preferred.
- Understanding of Valvetrain / powertrain functionality and operation.
- Experience with metallic components and their manufacturing techniques.
- Experience within a multi-cultural, global organization is essential.
- Technically competent (able to rapidly gain a thorough knowledge of camshafts) and to have demonstrated a thorough understanding of the automotive sales performance as a Key Account Manager, or closely related experience.
- Technology: Ability to interact and understand SAP or equivalent ERP system as well as other financial reporting software.
- Travel: Occasional travel, up to 10% including international
The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Your benefits
- Paid Time Off (PTO)
- Supplier Discounts
- Tuition Reimbursement
- Paid Company Holidays
- Medical, Dental, Vision, Prescription Drug Coverage
- Exclusive free medical services through our partnership with Everside Healthcare for employees and their dependents 3+ years of age.
- 401(K) Plan with 5% Company match!
- Annual 20% Target Bonus potential
- Company cell phone, car allowance
Contact
We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en Thank you for your interest in joining our team!
Notices:
If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection
