Technical Services Coordinator

Houston, Texas, United Statesthyssenkrupp Uhde USA LLC


Type of contract:Full-time, Permanent
Experience level:Professionals
Remote work:On-Site
Job field:Customer Services
Status:Ongoing recruitment, entry date flexible
Posting date:2025/12/12
Job number:US_RS_08240
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Your responsibilities

Position Overview:

thyssenkrupp Uhde USA, LLC is currently seeking a Technical Services Coordinator in Houston, Texas to support the Uhde High Pressure Technologies department.

The Technical Services Coordinator is responsible for execution of work, in addition to coordinating service activities related to all Uhde high-pressure equipment within the Americas region.

This includes implementation of work, coordinating repairs, workshops, and field service activities to ensure safe and efficient execution. The role also supports the development and implementation of safety and quality procedures in alignment with company standards, while closely collaborating with the Houston Service Hub, the engineering team in Germany, customers, and vendors across the region.

Duties and Responsibilities:

  • Coordinates and directs field service technicians with scheduling of site service activities
  • Plan and monitor repair and machining projects in collaboration with the workshop team
  • Track ongoing projects, job progress, and technician availability
  • Ensure all client-specific requirements (safety training, PPE, documentation, etc.) are met before site mobilization
  • Maintain and update safety and training certification records for service personnel
  • Develop the scope of work for repair jobs, including inspection, reporting, and communication with clients and the Hagen headquarters.
  • Support service sales activities, including customer visits, quotation preparation, and proposal development
  • Participate in on-site service activities when required, providing technical support and ensuring execution quality
  • Conduct training sessions for staff and clients on equipment operation, maintenance, and safety

Coordinates with:

  • UHPT Divisional Management Team
  • Buyers, and Suppliers
  • Oversee the coordination: Vendors, Packing and Forwarding Service Providers, Customs, Brokers, and their sub-contractors
  • Client

Your profile

Required Knowledge/ Skills, Education and Experience:

  • 5 years (+) experience with Uhde high pressure technologies equipment or industry experience
  • Experience with LDPE, EVA and/or Urea unites
  • Microsoft Excel, Word, Outlook, PowerPoint, MS Teams
  • Strong organization and coordination skills with attention to detail
  • Highly motivated, self-driven, and team-oriented
  • Ability and willingness to travel domestically and internationally up to 20%
  • Valid passport is required
  • Strong communication skills and customer-oriented mindset
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Understanding high-pressure equipment maintenance, repair, and testing procedures
  • Experience coordinating international service projects and/or remote teams

Preferred Knowledge/Skills, Education and Experience:

  • Bachelor’s Degree in Business Administration or equivalent

Additional Qualifications and Competencies:

  • Ability to effectively interface within all levels of an organization
  • Must interact well in a cross-functional team environment
  • High integrity
  • High credibility
  • Strong interpersonal skills
  • Self-directed
  • Results oriented

Health, Safety, and Environmental are core values of our company

  • You will be expected to actively promote, support, and participate in the INCIDENT FREE philosophy and work in a safe manner at all times
  • In addition to office safety training, you might be required to visit field projects. In such case, additional Site Specific HSE training for these work environments will be provided

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Your benefits

thyssenkrupp Uhde USA recognizes and appreciates the exceptional quality of its employees. We are proud to offer challenging jobs with competitive benefits. Employees of tkIS USA receive a variety of financial and personal job benefits. The suite of benefits offered is meant as a supplement to your financial package and adds to your total compensation. Below is a brief summary of benefits which are available to all fulltime employees:

  • Medical & Dental Insurance
  • Vision Coverage
  • Life Insurance - Company Paid
  • STD/LTD - Company Paid
  • FSA & HSA
  • Voluntary Accident
  • Hospital Indemnity
  • Critical Illness
  • Identity Theft Protection
  • 401(k) Plan
  • Roth IRA
  • Supplemental Life & ADD
  • Paid Time Off
  • Paid Holidays

Contact

We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en Thank you for your interest in joining our team!

Notices:

If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection

thyssenkrupp Notice of Fraudulent Job Offers

Important to us

Health and Wellness

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Pension and Retirement

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration and Teamwork

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Professional Development

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and Salary

Compensation & benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity and Inclusion

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work-Life Balance

Work-Life Balance

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Creative and Innovation

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and Time Off

Vacation and paid time off

Vacation and paid time off: Paid vacation, sick leave and personal days.

Vacation and paid time off: Paid vacation, sick leave and personal days.

Sustainability and Environment

Sustainability

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

Onboarding and Training

Onboarding

Onboarding: individual and personal support to help you get started in your new job.

Onboarding: individual and personal support to help you get started in your new job.

We value diversity

thyssenkrupp Uhde USA, LLC is an equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.

Company

thyssenkrupp Uhde USA combines unique technical expertise and decades of global experience in the engineering, procurement, construction and service of chemical plants. We develop innovative chemical processes and products for a more sustainable future and thus contribute to the long-term success of our customers in almost all areas of the chemical industry. Our portfolio includes leading technologies for the production of basic chemicals, fertilizers and polymers as well as value-chains for the energy transition and sustainable chemicals.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Step 2

Receipt of your application

You will receive confirmation that we have received your application – within a few minutes if you apply online; it may take a couple of days if you apply by email. Our recruiters check your application documents and get in touch with you. For some positions we will conduct a preliminary telephone interview with you.

Step 3

Review by functional department

Our recruiter submits a preliminary selection of candidates to the specialist department for consideration. The department will then look closely to check whether your qualifications meet the requirements of the job.

Step 4

Interview

If you are a suitable candidate for the job, we’d like to get to know you personally in an interview with the specialist department and HR. If you or we need more time, we'll invite you to a second interview.

Step 5

The offer

Once we have agreed the contractual details, we will send you an employment contract. We will of course also let you know if your application is not successful.

Step 6

Starting out with us

Finally the time has come: welcome to thyssenkrupp!

Step 7

Onboarding

When you sign your contract you take your first step into one of the world’s biggest companies. We’re there to support you – right from the start.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!

Join the #GENERATIONTK

Move things forward with us - as colleagues and above all as a team.
Because together we dare to do something new and take things into our own hands.

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