Quentic Platform Support Engineer

Gdańsk, Pomeranian Voivodeship, Poland — thyssenkrupp Group Services Gdansk Sp z oo

Type of contract:Full-time, Permanent
Experience level:Professionals
Remote work:Remote
Job field:IT
Status:Ongoing recruitment, entry date flexible
Posting date:2025/11/20
Job number:PL_O_GSS00170
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Your responsibilities

In this role, you will:

  • Ensure smooth operation, maintenance, and monitoring of the Quentic Platform and its underlying infrastructure.
  • Analyze and resolve technical issues to minimize disruptions.
  • Monitor the platform for security threats and ensure data protection according to standards.
  • Coordinate updates and module changes from Quentic with all stakeholders.
  • Provide first and second level customer support for end users and application owners.

Your profile

You’ll be a great fit if you:

  • Have hands-on experience in application management, troubleshooting, and support, especially with Workday, Microsoft SharePoint, and PowerPlatform.
  • Are skilled in security monitoring and compliance, including IAM and SSO tools like Sailpoint IIQ and PingID.
  • Can manage updates and coordinate with software suppliers and hosting partners.
  • Have basic knowledge of SAP interface technology.
  • Communicate fluently in English and German and work effectively with cross-functional teams.
  • Are proactive, analytical, and thrive in a dynamic, customer-focused environment.

Your benefits

What do you benefit with us:

At thyssenkrupp GSG, we believe great work starts with employee. Here’s what you can expect when you join our team:

  • Global impact & open culture: Be part of a high-tech company shaping industries worldwide, where your ideas truly matter.
  • Flexible workstyle: Enjoy remote work possibilities and flexible hours start your day anytime between 7:00 and 10:00.
  • Supportive onboarding & career growth: Get started with guidance from experienced mentors and follow clear paths for development and promotion.
  • Continuous learning: Access to premium training platforms, foreign language classes, and a personal development budget.
  • Wellbeing & community: Take care of yourself with private medical care, life insurance or join company sports initiatives.
  • Team spirit & events integration budget, interdepartmental teams, company and family activities to stay connected, even remotely.
  • Extra perks: From anniversary bonuses and MyBenefit platform to the under the pear tree holiday benefit, we make sure your hard work is appreciated.

Important to us

Health and Wellness

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Pension and Retirement

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration and Teamwork

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Professional Development

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and Salary

Compensation & benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity and Inclusion

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work-Life Balance

Work-Life Balance

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Creative and Innovation

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and Time Off

Vacation and paid time off

Vacation and paid time off: Paid vacation, sick leave and personal days.

Vacation and paid time off: Paid vacation, sick leave and personal days.

Sustainability and Environment

Sustainability

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

Onboarding and Training

Onboarding

Onboarding: individual and personal support to help you get started in your new job.

Onboarding: individual and personal support to help you get started in your new job.

We value diversity

thyssenkrupp values and promotes diversity in all areas of the company. We actively combat discrimination and foster an open, tolerant working environment that welcomes different backgrounds and perspectives.

We therefore welcome all applications - regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, sexual orientation or identity. What matters is the applicant's individual motivation and potential.

People with disabilities will be given appropriate support in the application process and in the performance of their job functions as well as in accessing employer benefits.

Company

At thyssenkrupp GSG, we’re the backbone of our thyssenkrupp global IT operations. Our team of passionate professionals designs, develops, and supports the IT applications and infrastructure that power thyssenkrupp’s worldwide business.

We build our culture on Trust, Respect, and Empowerment. That means creating a safe space for open feedback, treating everyone equally, and giving teams the autonomy and support to grow. We believe in honest collaboration, inclusive communication, and ownership without micromanagement and there is no BUT.

By joining us, you’ll:

  • Drive global impact: Work on international projects that shape the digital future of industry.
  • Grow your potential: Get access to cutting-edge tools, technologies, and training to accelerate your career.
  • Thrive in a team-driven culture: Collaborate in an environment where your contributions are valued and team spirit fuels success.
  • Enjoy work-life balance: We support flexible working so you can stay connected to what matters mostboth professionally and personally.

We’re not just building IT systemswe’re building the future. Ready to be part of it?

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Step 2

Receipt of your application

You will receive confirmation that we have received your application – within a few minutes if you apply online; it may take a couple of days if you apply by email. Our recruiters check your application documents and get in touch with you. For some positions we will conduct a preliminary telephone interview with you.

Step 3

Review by functional department

Our recruiter submits a preliminary selection of candidates to the specialist department for consideration. The department will then look closely to check whether your qualifications meet the requirements of the job.

Step 4

Interview

If you are a suitable candidate for the job, we’d like to get to know you personally in an interview with the specialist department and HR. If you or we need more time, we'll invite you to a second interview.

Step 5

The offer

Once we have agreed the contractual details, we will send you an employment contract. We will of course also let you know if your application is not successful.

Step 6

Starting out with us

Finally the time has come: welcome to thyssenkrupp!

Step 7

Onboarding

When you sign your contract you take your first step into one of the world’s biggest companies. We’re there to support you – right from the start.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!

Join the #GENERATIONTK

Move things forward with us - as colleagues and above all as a team.
Because together we dare to do something new and take things into our own hands.

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