Your responsibilities
We are looking for a Local IT Manager to build and lead our Indiabased IT competence team. The team supports global ERP (Microsoft Dynamics) and engineering application services for thyssenkrupp nucera worldwide.
A key part of this role is facilitating smooth cooperation between the German headquarters and the India team, ensuring highquality service delivery and strong crosscultural alignment.
Key Responsibilities
- Build, lead, and mentor a high-performing local team of 1520 IT specialists focused on ERP and engineering applications.
- Establish a culture of transparency, accountability, and continuous learning.
- Define role profiles, hiring needs, and professional development plans in alignment with global HR and IT governance.
- Foster collaboration within the India team and across global teams, ensuring smooth task distribution and knowledge sharing.
- Oversee delivery and operational stability of global ERP (Microsoft Dynamics) and engineering tools.
- Ensure adherence to thyssenkrupp nucera’s global IT service standards, including security, compliance, and documentation requirements (aligned with global practices referenced in sustainability and service documentation).
- Coordinate with global service teams to ensure SLAs, incident management processes, and change management workflows are met.
- Monitor system performance, drive root-cause analysis, and manage escalations.
- Act as the primary bridge between the German HQ teams and the Indian competence center.
- Facilitate alignment on expectations, deliverables, communication styles, and working methodologies.
- Promote mutual understanding of cultural norms to reduce friction and foster long-term sustainable cooperation.
- Represent India’s IT capabilities in global workshops, governance meetings, and improvement initiatives.
- Lead local execution of global IT projects for ERP and engineering systems.
- Manage resource allocation, timelines, quality assurance, and risk mitigation.
- Ensure compliance with global governance structures (e.g., Change Advisory Boards, Service Performance Reviews) as described in thyssenkrupp’s internal governance documentation.
- Coordinate with internal business stakeholders in India and abroad to understand requirements and align priorities.
- Manage external partners and vendors as needed for support, development, or project execution.
- Ensure all documents, communications, and working materials meet global language standards (English), which is consistent with thyssenkrupp nucera’s operational expectations.
Your profile
The Local IT Manager India will play a crucial role in shaping the global digital backbone of the company, scaling the India competence center, and ensuring operational excellence worldwide.
Education & Experience
- Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, or equivalent.
- 10+ years of professional experience in IT application management, including ERP and/or engineering tool environments.
- 5+ years of leadership experience managing multi-disciplinary IT teams.
Technical Skills
- Strong understanding of Microsoft Dynamics ERP (Finance, Supply Chain, Manufacturing modules preferred).
- Experience with engineering applications (e.g., PLM, CAD/CAE toolchains, Teamcenter, or similar).
- Solid grasp of IT service management frameworks (ITIL), change and incident processes.
- Familiarity with cloud-based application environments (Microsoft Azure, SharePoint), consistent with nucera’s operations.
Soft Skills
- Excellent communication skills in English; ability to communicate clearly with international teams.
- High intercultural competence and sensitivity to German and Indian working cultures.
- Strong analytical and problem-solving capabilities.
- Ability to lead teams through organizational and technical change.
Preferred Qualifications
- Experience working in a German or European corporate environment.
- Background in global service delivery organizations.
- Certifications in ITIL, Azure, Microsoft Dynamics, or project management (PMP/Prince2).
- Experience in process documentation and audit readiness (aligned with India-related audit communications).
Your benefits
- Electrolysis - Green Hydrogen & Chlor Alkali Technology Provider for a livable planet.
- Working on Global clients.
- You will be part of new establishment for upcoming generation.
- Company believes in Innovation and Employee Empowerment.
- Excellent work culture.
