Your responsibilities
Position Summary
The Legal Operations Specialist provides comprehensive operational, administrative, and process support to the in-house legal team. The position owns the day-to-day administration of the department's matter management, entity management, service-of-process, and e-billing systems; coordinates outside counsel invoicing and legal spend reporting; and maintains the department's vendor relationships, subscriptions, and records. The position routinely handles highly confidential and attorney-client privileged information requiring the highest degree of discretion. The role works under the direction and supervision of licensed attorneys and does not provide legal advice.
Essential Duties and Responsibilities
The following is a non-exhaustive list of essential functions of the position. Other duties may be assigned.
Legal Technology System Administration
- Serve as system administrator for the Matter Management, Entity Management, Service of Process, and E-Billing modules using the CSC platform.
- Maintain and coordinate user provisioning, permissions, and training for legal technology systems.
- Provide first-line support to the legal team on legal technology systems and related technical and operational issues.
- Serve as liaison to vendors and internal IT on system issues, upgrades, and renewals.
- Support implementation of new legal technology, including requirements gathering, testing, and rollout.
Reporting and Tracking
- Build and maintain reporting on legal spend, matter volume, and other departmental metrics.
- Docket court hearing and filing deadlines under attorney supervision.
Outside Counsel Coordination and Invoicing
- Facilitate outside counsel onboarding including securing requisite documentation and supporting accounts-payable setup.
- Support processing invoice adjustments and resolving billing inquiries.
- Generate and circulate reports of external counsel invoices pending for legal team review.
- Compile documentation for intercompany transfers of funds.
Legal Department Administration
- Support corporate filings and entity maintenance, including obtaining certificates of good standing.
- Monitor and track service of process intake, garnishment processing and routing, and subpoena routing under attorney supervision.
- Coordinate department meetings and team events.
- Support onboarding of legal department members.
- Manage incoming legal department mail and route to the appropriate recipient.
- Prepare overnight shipping labels for team correspondence as needed.
- Maintain records storage.
- Maintain the contract repository for the legal department.
- Notarize documents.
Cross-Functional Administrative Support
- Primary responsibility shall be supporting the Legal Department. Administrative assistance to other departments may be assigned on an occasional basis to address business needs.
Scope and Limitations
- The position works under the direction and supervision of licensed attorneys on the legal team.
- The position does not provide legal advice, render legal opinions, interpret contracts or statutes for internal clients, or exercise independent judgment on legal questions.
- The person in this position handles privileged and confidential information and is expected to maintain confidentiality and to route substantive inquiries to the responsible attorney.
Your profile
Qualifications
Required
- Associate's degree or equivalent combination of education and experience; at least 5 years of experience supporting a corporate legal department or law firm.
- Proficiency in Microsoft Office (Excel, Word, Outlook, SharePoint) and comfort learning enterprise systems, including SAP.
- Strong organizational skills and demonstrated ability to manage recurring deadlines and reporting cycles without prompting.
- Experience with matter management, e-billing platforms and outside counsel invoices.
- Experience supporting corporate secretarial filings and entity maintenance and/or familiarity with PACER, e-discovery platforms, and court docketing conventions.
- Ability to handle confidential and privileged information with discretion.
- Michigan notary commission, or willingness and eligibility to obtain one.
- Ability to work on-site at the Troy, Michigan office five days per week.
Preferred
- Bachelor's degree.
- Experience in a multi-entity, multi-jurisdictional corporate environment.
- Bilingual English/Spanish.
Competencies
- Ability to prioritize competing deadlines.
- Accuracy and attention to detail in a high-volume, deadline-driven environment.
- Clear written and verbal communication with attorneys, outside counsel, and business stakeholders.
- Service orientation and responsiveness across time zones and business units.
- Sound judgment about when a matter requires attorney involvement.
Physical Demands and Work Environment
This position operates in a professional office environment and requires the regular use of standard office equipment. The role requires the ability to remain at a workstation for extended periods, to communicate by telephone and in writing, and to occasionally lift files or materials weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position in accordance with applicable law.
Compensation
Anticipated hourly rate range: $32 - $41. This range can vary based on the commensurate level of experience and skill of the candidate selected for this position. This position is non-exempt under the Fair Labor Standards Act and is eligible for overtime pay at one and one-half times the regular rate for hours worked over 40 in a workweek. This position is eligible to participate in the Company’s annual discretionary bonus program. This position is eligible for the company's standard benefits program.
Additional Information
This job description describes the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, or requirements. Duties may be modified at the company's discretion. This job description does not constitute an employment contract, and employment with the company is at-will.
The Company is an equal opportunity employer / EEO disability + veterans.
The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Your benefits
We offer a robust suite of benefits designed to help you thrivehealth insurance, paid leave, and more. You’ll also enjoy a culture that values balance, learning, and long-term career development.
Contact
We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en Thank you for your interest in joining our team!
Notices:
If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection














