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Junior IT Specialist with German

Gdańsk, Pomeranian Voivodeship, Poland — thyssenkrupp Group Services Gdansk Sp z oo

Type of contract:Full-time, Permanent
Experience level:Professionals
Remote work:Remote
Job field:IT
Status:Ongoing recruitment, entry date flexible
Posting date:2026/03/06
Job number:PL_O_GSS00177
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Your responsibilities

  • Serving as L1 Support in our Global Support Team for infrastructure and/or application environment
  • Serving as User Support in areas like: desktop, cloud services etc.
  • Receiving and responding to submitted support tickets, incoming calls and e-mails regarding infrastructure problems
  • Investigation on troubleshooting of problems in MS products
  • Identification, failure analysis and problem solving via phone or email
  • Incident recording and tracking in a ticketing tool
  • Incidents processing to other support groups
  • User management in various systems
  • Establishing FAQ for users
  • Creating and updating of knowledge base
  • Taking part in interesting projects (innovative process automation)

Your profile

  • Fluent written and spoken German (min. B2), communicative English (min. B1)
  • Eager to learn with great interest in technology
  • Bachelor’s Degree is desirable
  • Willing to work in international environment and teams
  • Ready to work in shifts (24/5)

Would be an asset:

  • MS Products basic knowledge (MS Office (Outlook, Teams, OneDrive), Windows 10, Active Directory, Azure Cloud)
  • Hardware (Notebook, Desktop) basic knowledge
  • Network (LAN/WAN), Zscaler, basic knowledge

Your benefits

  • Attractive working conditions and social benefits: work in a big, international high-tech company, sports cards (MultiSport & CityFit), private medical care, relocation package, induction by a team of experienced professionals, co-financing of glasses, life insurance, MyBenefit platform, fresh fruit days, language allowances
  • Talent and development programs aimed at developing technical and soft skills: Foreign languages classes, training programs, transparent career paths
  • Open door culture - work in international environment, friendly working atmosphere: flexible working hours, hybrid work model, tk Volunteer team, Sports Team, sports activities funded by company

Contact

thyssenkrupp Group Services Gdańsk Sp. z o.o.

Human Resources Department

al.Grunwaldzka 472 D, 80-309 Gdańsk

Telephone: +48 58 783 60 00

Email: career.pl@thyssenkrupp.com

Facebook: https://pl-pl.facebook.com/thyssenkruppkariera

Important to us

Health and Wellness

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Pension and Retirement

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration and Teamwork

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Professional Development

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and Salary

Compensation & benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity and Inclusion

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work-Life Balance

Work-Life Balance

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Work-Life Balance: we guarantee regular working hours to support work-life balance.

Creative and Innovation

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and Time Off

Vacation and paid time off

Vacation and paid time off: Paid vacation, sick leave and personal days.

Vacation and paid time off: Paid vacation, sick leave and personal days.

Sustainability and Environment

Sustainability

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

We act with responsibility and environmental awareness. We support sociopolitical initiatives and focus on resource efficiency.

Onboarding and Training

Onboarding

Onboarding: individual and personal support to help you get started in your new job.

Onboarding: individual and personal support to help you get started in your new job.

We value diversity

We value diversity and therefore welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.

Company

thyssenkrupp Group Services Gdańsk is a global competence and development center delivering business processes for thyssenkrupp companies around the world. We are the Global Shared Service center of thyssenkrupp one of the largest GSS centers in Tri-City. Our global support team provides comprehensive knowledge in infrastructure & applications to all thyssenkrupp employees around the world. Within our team we’re focused on development and take part in many interesting projects across the whole IT department.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Step 2

Receipt of your application

You will receive confirmation that we have received your application – within a few minutes if you apply online; it may take a couple of days if you apply by email. Our recruiters check your application documents and get in touch with you. For some positions we will conduct a preliminary telephone interview with you.

Step 3

Review by functional department

Our recruiter submits a preliminary selection of candidates to the specialist department for consideration. The department will then look closely to check whether your qualifications meet the requirements of the job.

Step 4

Interview

If you are a suitable candidate for the job, we’d like to get to know you personally in an interview with the specialist department and HR. If you or we need more time, we'll invite you to a second interview.

Step 5

The offer

Once we have agreed the contractual details, we will send you an employment contract. We will of course also let you know if your application is not successful.

Step 6

Starting out with us

Finally the time has come: welcome to thyssenkrupp!

Step 7

Onboarding

When you sign your contract you take your first step into one of the world’s biggest companies. We’re there to support you – right from the start.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!

Join the #GENERATIONTK

Move things forward with us - as colleagues and above all as a team.
Because together we dare to do something new and take things into our own hands.

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