Your responsibilities
Job Summary
Accelis Materials Plus is seeking a motivated and detail-oriented Inside Sales Representative to join our team. In this role, you will be responsible for delivering accurate pricing and lead times while providing exceptional customer service. You will play a key part in converting customer inquiries into sales, building strong relationships, and supporting the growth of both target and emerging accounts.This position requires strong organizational skills, a customer-first mindset, and the ability to negotiate effectively while managing multiple priorities in a fast-paced environment.
Job Description
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and other communication channels
- Prepare, issue, and follow up on quotes for a wide range of products
- Convert customer inquiries into orders while maximizing sales opportunities
- Process sales orders, returns, credits, and debits accurately and efficiently
- Provide product knowledge and technical support to customers
- Monitor inventory levels and collaborate with purchasing/management to address supply concerns
- Resolve customer service issues to ensure satisfaction and long-term loyalty
- Build and grow customer relationships, developing accounts into repeat business
- Enter and manage scrap return orders as required by distribution channels
- Stay informed on competitor products, pricing, and market trends
- Support quality-related initiatives and ensure compliance with company procedures
- Collaborate effectively with cross-functional teams
- Travel occasionally as needed to support business objectives
- Maintain and enhance knowledge of company products, services, and processes
Qualifications
Minimum Requirements
- Bachelor’s degree in a related field or equivalent work experience
- Proficiency with computer systems and order entry platforms
- Prior experience in a customer-facing or phone-based role
- Strong organizational skills and attention to detail
Preferred Qualifications
- 1–2 years of inside sales or account management experience
- Proven ability to sell, negotiate, and close business with customers
- Strong interpersonal and relationship-building skills
- Excellent verbal and written communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Knowledge of industrial or metal products (highly preferred)
- Previous experience in the metals industry is a strong asset
What We’re Looking For
- Customer-focused with a proactive, solution-oriented mindset
- Strong analytical and problem-solving skills
- High level of accountability and attention to detail
- Team player with the ability to collaborate across departments
Driven to meet and exceed sales and service goals
Job Compensation
Hiring range: $60,000-$75,000
Benefits Overview
We offer competitive company benefits to eligible positions, such as:
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
- Voluntary Wellness Programs
- 401(k) or RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
- And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
Equal opportunity employer, including people with disabilities and veterans.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.
