Aufgaben
Job Summary
This position is Level I and II support and HR transaction maintenance for our Workday HCM system for all tkmNA companies across the US and Canada. The position provides cross-functional support to HR Business Partners, Benefits, Finance, and Information Technology in projects related to HR/Payroll process improvement, compliance, and audit requirements. Provides coordination and support for a specific set of assigned HR programs and initiatives. This position will provide front-line support to employees, monitor Workday business processes, and resolve HR Ops service requests.Job Description
Customer Support / Administrative
- Troubleshoot, triage, resolve HR service requests via phone, text, email, Help Case ticket and ensure accurate resolution within established SLAs.
- Provide support to HR users, employees, and managers with HR master data transactions in various Workday modules.
- Maintain and update HR Operations Team Knowledge Base and Workday Help Articles.
- Mail handling for Corporate HR Team.
HR Programs
- Manage and/or support various HR Programs including Tuition Reimbursement, Employee Recognition Awards, and Document Management.
- Manage and/or support unemployment administration and WOTC including audit reports and process compliance.
- Support personnel file requests from employees, HR Leadership, Legal, and Compliance.
Workday Process Administrator
- Provide support for Workday business processes, including researching and resolving functional Workday problems, unexpected results, or process issues.
- Manage daily tasks for HR Administrator security group, including reviewing business processes for accuracy and policy compliance.
- Conduct regular data audits and partner with HR Business Partners to ensure data accuracy and drive process completion.
- Support ongoing Workday implementation, optimization, and adoption. Assist in testing new solutions.
Knowledge, Skills, and Abilities
- Strong attention to detail, process orientation, and quality of work.
- Ability to manage data for complex organization with variances in pay rules, state requirements, and union rules.
- Ability to work effectively in a high-volume, fast-paced HR Operations environment.
- Clear and concise written and verbal communication skills.
- Ability to manage multiple projects with competing deadlines.
- Experience with using logic and proven methodologies to solve difficult problems with effective solutions.
- Discipline to work with highly confidential information and ability to critically analyze data input/output for accuracy and effectiveness.
- Proficient in Microsoft Office applications, particularly with MS Excel.
Education and Experience
- Bachelor’s degree in Human Resources, Business Administration or related field
- 1-3 years’ of experience working within a corporate/centralized HRIS department and has a good understanding of HR practices, reporting and analytics needs
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
Voluntary Wellness Programs
- 401(k) and RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
- And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.
We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
