Dispatcher

Job Summary

Coordinate and direct the movement of trucks and freight in order to make pickups and deliveries in an efficient and timely manner. Represent company in a positive manner by providing customers with quick, precise, helpful, courteous and professional customer service.

Job Description

Key Accountabilities:

• Record and allocate all requests for delivery and pickup within established territories among the available drivers.
• Consolidate freight orders into truckloads for specific destinations.
• Records all information for proper billing.
• Make assignments of drivers and trucks. Calls in extra drivers when needed to handle unexpected volume.
• Maintain radio and phone contact with trucks, receive and dispatch aid in response to any emergency needs for assistance or repairs.
• Communicate with all Drivers, customers, and suppliers in a professional and courteous manner.
• Keep vehicle inventory with accurate records of trailers being used for off-site storage to ensure proper billing.
• Document, investigate and report equipment damages.
• Maintain metric reports as required by management and or customers.
• Proactively seek out backhaul loads.
• Complete administrative duties timely and accurately.
• Maintain written/computerized records and other forms of information.
• All other duties assigned by reporting Manager/Supervisor.
• Participate, support and comply with all health, safety and 6S initiatives and requirements.
• Meet TKMNA Employee Attributes / Competencies.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

• 1-2 years administrative experience required
• Strong interpersonal and communication skills
• Experience with MS Excel and Word
• Ability to work without supervision
• Prior experience/exposure to logistics or trucking operations
• Knowledge of DOT regulations as they pertain to our trucking environment
• Ability to work efficiently under pressure and at a fast pace.
• Good management skills in making driver assignments and developing cooperation among the team of drivers.
• Good knowledge of geographical area to facilitate efficient routing.

Preferred Requirements:

• Previous experience as a truckload dispatcher
• Bachelor’s degree in business, transportation, or related field of study

Job Compensation

$19.15

Benefits Overview

We offer competitive Company benefits such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.