Job Summary

The Claims Administrator supports the end-to-end material claims process for customer rejected orders. This position will process customer and vendor material claims in the system and completes the required documentation and communication.

Job Description

Key Accountabilities:

• Receives and evaluates incoming claims from customers with support from the Quality Manager.
• Gathers evidence to support claims such as samples and/or pictures of material
• Processes customer claims, including material return through release of credit
• Enters vendor claims into ERP System and manages through disposition and issuance of debit
• Processes credits and debits in ERP System
• Communicates cross functionally to sales, quality, and production departments regarding the claims process
• Supports supplier and customer communication throughout the claims process
• Track, reduce and assist with documentation of rejected material/inventory
• Assists with material inspection, as needed
• Administrative support as needed including light filing
• Assists with internal auditing and claim root cause analysis/documentation
• This is a position that works directly on the warehouse floor around heavy machinery
• Meet all TKMNA Employee Attributes / Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

This position has been identified as “safety sensitive” by thyssenkrupp under applicable laws.  Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

Qualifications:

Minimum Requirements: 

• High school diploma or equivalent
• Basic math and accounting skills
• Basic computer knowledge to accurately complete data entry
• Attention to detail and accuracy with good organizational skills
• Ability to multitask and work in a fast-paced environment
• Ability to lift to 25lbs
• Safety Mindset

Preferred requirements: 

• SAP experience a plus
• ISO experience is preferred
• Associates degree in related field

Benefits Overview

We offer competitive company benefits to eligible positions, such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability

• Voluntary Wellness Programs

• 401(k) and RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
 

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.