Feladataid
Job Summary
2nd Shift Customer Service Representative (CSR) – Hiring Now!📍 Location: Northwood, OH | ⏰ 2nd shift | 💼 Full-Time Opportunity
Are you a customer service professional with a passion for problem-solving and helping others? thyssenkrupp Materials, NA is looking for a Customer Service Representative (CSR) to join our team on 2nd shift! If you thrive in a fast-paced environment and enjoy providing top-notch support to both suppliers and internal teams, we want to hear from you.
Job Description
What You’ll Do:
✅ Provide customer service regarding material and order status via phone/email
✅ Assist customers by coordinating issue resolution with internal departments
✅ Meet and track internal sales goals related to orders and customer service
✅ Maintain and update reports on issues, orders, and sales results
✅ Enter orders and prepare quotes as needed
✅ Maintain a positive, solutions-oriented approach to customer interactions
What We’re Looking For:
✔️ High school diploma or equivalent (College degree preferred)
✔️ 2+ years of customer service experience (Sales or purchasing experience in the aerospace industry is a plus!)
✔️ Strong computer skills beyond the basics
✔️ Excellent communication & problem-solving abilities
✔️ Self-motivated, dependable, and customer-focused
✔️ Flexible availability, including potential overtime
Why Join Us?
💰 Competitive Pay & Benefits
📆 Stable, Full-Time Role with Growth Opportunities
🏥 Comprehensive Health, Dental, and Vision Insurance
💼 401(k) with Company Match
🏖 Paid Time Off & Vacation
🚀 Work with a Leading, Innovative Company in the Industry
If you're ready to take the next step in your career and work with a team that values your skills, apply today!
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
Voluntary Wellness Programs
- 401(k) and RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
- And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.
We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
