Job Summary

The Employee Relations Manager is responsible for managing complex employee relations matters and leading internal workplace investigations across the organization. This position plays a key role in mitigating organizational risk and resolving employee concerns.

The ideal candidate brings deep expertise in employee relations, a strong investigative mindset, and the ability to navigate sensitive situations with empathy, objectivity, and professionalism.

This position may be hybrid or fully remote and will have travel requirements, reporting to the Director of HR Compliance.

Job Description

Key Accountabilities:

• Lead and manage the intake, planning, investigation, and resolution of complex workplace investigations.
• Conduct fair, impartial, and timely investigations involving a wide range of issues, including harassment, discrimination, retaliation, policy violations, and interpersonal conflicts.
• Prepare timely, high-quality investigative reports that provide a clear and logical account of the allegation(s), investigative work performed, key findings, and outcomes.
• Partner with Legal, Compliance, and HR teams to ensure consistency and adherence to workplace investigation guidelines and Company policies.

• Provide guidance to HR and business leaders on appropriate corrective action and remediation.

• Analyze case management data to shape training, policy updates, and preventive strategies.

• Deliver training and coaching to HR and managers on topics related to employee relations and workplace investigations.

• Support continuous improvement of ER policies, procedures, and tools.

• Develop trust and rapport with HR, Legal, and business leaders.

• Demonstrate empathy while delivering direct and honest feedback to effectively navigate complex and sensitive situations.

• Conduct regular audits of case documentation.

• Maintain sensitive and confidential information.

• Leverage technology and helping to identify proactive strategies that reduce risk and strengthen organizational practices.

• Ensure compliance with Company policies as well as federal, state, and local employment laws.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

     

Qualifications

Minimum Requirements

• Bachelor’s degree from an accredited university or equivalent combination of education and professional experience
• 5+ years of progressive experience in Employee Relations or Human Resources, with a primary focus on conducting and/or managing complex and sensitive workplace investigations
• In-depth knowledge of employment laws and employee relations/investigations best practices
• Exceptional interpersonal and communication skills (both verbal and written), with the ability to navigate and resolve conflict effectively
• Strong analytical and documentation skills with keen attention to detail and accuracy
• Ability to manage multiple, high-priority cases simultaneously in a fast-paced environment
• Demonstrated ability to influence and build trust across all levels of the organization
• Experience leading or mentoring an employee relations and/or investigations team

 

Preferred Qualifications

• J.D. or advanced degree in related fields
• Professional certification (e.g., SHRM, PHR/SPHR)
• Experience with providing HR support in a matrixed organization
• Experience using electronic case management systems (e.g., HRAcuity, NAVEX) and data tracking tools

Benefits Overview

We offer competitive company benefits to eligible positions, such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability

• Voluntary Wellness Programs

• 401(k) and RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
 

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.