• Perform specific back-office sales activities;

• Offers support for specific processes like: order processing, pricing, general costumers discussions;

• Process customer orders in SAP and deliver information to the departments involved;

• Introduce and compare price information received from customers with internal data base and create price overviews;

• Identify price irregularities following defined rules;

• Perform price differences (credit/debit notes)

• Check customer portals for updated information;

• Create invoices in SAP and provide them to customers;

• Create the connection between customer material and our own materials

• Continuous updating and communication with the team leader about current customer requests and open topics.

• 1-2 years previous experience in customer service;

• University degree

• SAP knowledge (modules SD, MM and FI);

• Very good English knowledge (speaking and writing) ;

• Medium German knowledge represents an advantage;

• Good Microsoft Office skills;

• Accurate, rigorous and meticulous person with structured work discipline;

• Reliable and process-oriented way of working;

• Planning skills, ability to efficiently organize activity, compliance with deadlines;

• Communication skills and customer-oriented;

• Automotive background is an advantage.

We provide a benefits package designed to support the professional and personal wellbeing of our employees. This includes meal vouchers of up to 945 RON and a 1000 RON referral bonus, along with access to a 7Card membership. Transportation is ensured from over 30 localities around Sibiu, and for colleagues based in Sibiu, we offer a Tursib subscription. We also offer holiday, Christmas and Easter bonuses, and we support participation in some local sports events by covering the registration fees.

In our locations, our colleagues have access to catering services in onsite canteens, ensuring a comfortable workplace environment. We continually invest in professional development through training sessions, qualification programs and workshops focused on both technical and soft skills.

If this aligns with what you are looking for in a future employer, we look forward to receiving your application.

recrutare@bilstein.ro