Collection Representative

Windsor, Ontario, Canadathyssenkrupp Supply Chain Services CA, Inc.


Type de contrat:Temps plein, Durée indéterminée
Niveau d'expérience:Professionnels expérimentés
Travail à distance:Pas possible
Domaine de l'emploi:Finance, comptabilité et contrôle de gestion
Statut:Recrutement en cours, date d'entrée flexible
Date d'affichage:10/09/2024
Numéro de l'offre:JR101761
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Vous pouvez trouver cette offre d'emploi en ligne à l'adresse suivante
https://jobs.thyssenkrupp.com/en/job/Collection-Representative-Windsor?id=JR101761

Vos responsabilités

Job Summary

This position is responsible for collections of past due invoices that are related to their assigned customers, working with internal team members to resolve customer’s questions and concerns.

Job Description

Key Accountabilities:

  • Monitors the firm’s accounts receivable report and identify overdue accounts.
  • Sends statement of account to customers.
  • Contacts customers with overdue accounts and attempt to collect the overdue amount.
  • Helps customers with any issues or concerns they might have regarding their account.
  • Works with Billing and Operations teams to resolve any billing or operations issues.
  • Enters adjustments in the systems for all requested credit memos and deducted chargebacks.
  • Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.
  • Maintains records of contacting customers with delinquent accounts and any customer/operations communications.
  • Ensures all customer contact information are correct in the system including names, emails and phone number.
  • Uses internet searches and other tools to try to locate customers who have moved or changed personnel.
  • Fills out customer forms that require payment, contact information, and provide forms as needed (W9, banking, insurance, etc.)
  • Uploads invoices and download POs from customer selected customer’s portals.
  • Checks customers POs to make sure we have enough funds and request new POs when needed.
  • Reports any customers with major disputes/issues that are refusing to pay to be reserved.
  • Runs aging detail reports and analyze DSO status of customers
  • Forwards Credit applications to customers for completion
  • Forward Non-Disclosure Agreements, Code of Conduct and Supplier Acknowledgement forms to Management for TK Legal department to review.
  • Process credit card payments.
  • Meets TKMNA Employee Attributes / Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be interpreted as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

  • 3 – 5 years in accounting or equivalent work experience
  • Proficient mathematical skills, excellent analytical and problem-solving skills
  • Familiarity with Financial Management software
  • Excellent organizational skills with a high attention to details
  • Highly proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Ability to manage multiple tasks concurrently to ensure weekly and monthly deadlines are met
  • Excellent communication – both verbal and written
  • Ability to work collaboratively with teams internal or external to department

Preferred Requirements:

  • Bachelor’s degree in accounting

Job Compensation

52,000-59,000

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) and RRSP programs with Company Match 
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  


TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.


TK does not:


1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 


1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.


TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 


If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.


We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
 

Important pour nous

Santé et sécurité

Les normes les plus élevées en matière de santé et de sécurité et un large éventail d'activités de promotion de la santé et de soins de santé.

Les normes les plus élevées en matière de santé et de sécurité et un large éventail d'activités de promotion de la santé et de soins de santé.

Nous valorisons la diversité

Diversity promotes appreciation of all the individual strengths and differences in the workforce; it is a driver and an expression of our corporate culture.

We feel companies that give equal support to all employees regardless age, disability, ethnicity, gender/gender identity or sexual orientation enjoy important competitive advantages and are more efficient. So we can harness diversity to the benefit of employees and the company. What's more, greater diversity leads to greater innovation in the company.

thyssenkrupp Materials NA Inc. and the affiliated group companies and business units including Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico. Also including thyssenkrupp Materials Trading NA, LLC and thyssenkrupp Materials, LLC (Aerospace) are equal opportunity employers.

Qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.

Société

thyssenkrupp valorise et promeut la diversité dans tous les domaines de l'entreprise. Nous luttons activement contre la discrimination et favorisons un environnement de travail ouvert et tolérant qui accueille différents horizons et perspectives.

Nous acceptons donc toutes les candidatures, quels que soient leur sexe, leur nationalité, leur origine ethnique et sociale, leur religion/croyance, leur handicap, leur âge, leur orientation sexuelle ou leur identité. Ce qui compte, c'est la motivation et le potentiel individuels du candidat.

Les personnes handicapées bénéficieront d'un soutien approprié dans le processus de candidature et dans l'exercice de leurs fonctions ainsi que pour accéder aux avantages sociaux de l'employeur.

De la réception de vos documents à l'acceptation : le processus de candidature

Étape 1

Candidature en ligne

Vous avez trouvé un poste vacant intéressant ? Alors postulez en ligne. Vous n'aurez pas besoin de plus de 10 minutes. L'ensemble du processus de candidature - du premier contact à la réponse - prend généralement entre quatre et six semaines.

Notes sur l'application

Vous aurez soumis votre candidature en ligne à thyssenkrupp en un rien de temps ! Tant que le poste est disponible sur notre page carrière, vous avez la possibilité de postuler.

Nous avons adapté le processus de candidature à la situation actuelle et menons nos entretiens par vidéo (pas aux États-Unis), par téléphone et aussi personnellement - dans le respect des règles de distance et d'hygiène applicables et nécessaires. Vous recevrez des informations détaillées à ce sujet de la part de nos experts en recrutement au cours du processus de candidature. Vous trouverez des informations générales et des conseils de candidature sur ici.

Vous trouverez de plus amples informations sur thyssenkrupp, nos produits et nos sites directement sur le site Internet de l'entreprise. Nous vous souhaitons beaucoup de succès dans votre candidature et restons en bonne santé !

Rejoignez la #GENERATIONTK

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