Job Summary

Job Description

Quality Representative

South Bend, Indiana
Salary Range: $52,000 – $75,000 + Monthly Gainshare Incentive
On-Site | Safety-Sensitive Position

Engineering. Tomorrow. Together.

We are seeking a detail-oriented and proactive Quality Representative to join our South Bend, IN team. This role is critical to maintaining compliance, driving continuous improvement, and supporting quality standards in a regulated manufacturing environment.

This position works directly on the warehouse floor around heavy machinery and supports operations within an ITAR-controlled facility.

If you thrive in manufacturing environments, understand quality systems, and take ownership of process improvement, we encourage you to apply.

Position Overview

The Quality Representative plays a key role in maintaining and improving the Quality Management System while ensuring compliance with customer, regulatory, and internal standards.

This position operates in a controlled ITAR/CUI/DOD environment and requires strict adherence to compliance and confidentiality requirements.

Key Responsibilities

• Investigate, document, report, review, and process customer returns

• Investigate, document, and process vendor returns (Return Purchase Orders)

• Assist in implementation and maintenance of the Quality Management System

• Maintain and calibrate Measuring and Test Equipment

• Participate in branch quality system reviews

• Conduct internal quality audits

• Support customer-led audits and visits

• Conduct root cause investigations and recommend corrective and preventative actions

• Provide internal and external technical assistance

• Support continuous improvement initiatives as Branch Lean Focal

• Ensure audit completion and timely posting of scores on the intranet

• Facilitate concise operational meetings (10 minutes or less)

• Identify and recommend areas for process improvement

• Support Regional Lean Focal in workshop preparation (AIWs)

• Maintain visual boards, audit history, newsletters, and shared vision boards

Qualifications

Minimum Requirements

• High School Diploma or GED equivalent

• Experience or training in ISO9001 or AS9100/9120

• Knowledge of quality systems and Lean methodologies

• Manufacturing experience

• Familiarity with advanced inspection methodologies, including GD&T

• Computer proficiency

• Strong safety mindset

Preferred Qualifications

• ASQ Certification

• 3+ years Quality Assurance or Quality Control experience

• Lean training

• OSHA or safety training

• Experience in metal manufacturing

Work Environment

This role works directly on the warehouse floor in a manufacturing setting around heavy equipment and machinery. The position requires awareness of safety protocols and adherence to established procedures.

ITAR & Compliance Requirements

This facility is regulated under the International Traffic in Arms Regulations (ITAR). Applicants selected for employment must meet eligibility requirements for access to ITAR-controlled technical data. Pursuant to ITAR regulations, candidates may be required to provide proof of U.S. Person status or other lawful authorization in accordance with federal law.

This position has been designated as safety-sensitive under applicable laws. Employment is contingent upon successful completion of pre-employment drug testing, which may include testing in accordance with federal, state, and local regulations.

Job Compensation

52,000 - 75,000

POTENTIAL SIGN ON BONUS!

NO RELO

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.