Collection Representative

Windsor, Ontario, Canadáthyssenkrupp Supply Chain Services CA, Inc.


Tipo de contrato:A tiempo completo, Permanente
Nivel de inicio:Profesionales con experiencia
Trabajo a distancia:No es posible
Area de responsabilidad:Finanzas, Contabilidad y Controlling
Estatus:Reclutamiento en curso, fecha de entrada flexible
Publicación:10/09/2024
Número de vacante:JR101761
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https://jobs.thyssenkrupp.com/en/job/Collection-Representative-Windsor?id=JR101761

Tareas

Job Summary

This position is responsible for collections of past due invoices that are related to their assigned customers, working with internal team members to resolve customer’s questions and concerns.

Job Description

Key Accountabilities:

  • Monitors the firm’s accounts receivable report and identify overdue accounts.
  • Sends statement of account to customers.
  • Contacts customers with overdue accounts and attempt to collect the overdue amount.
  • Helps customers with any issues or concerns they might have regarding their account.
  • Works with Billing and Operations teams to resolve any billing or operations issues.
  • Enters adjustments in the systems for all requested credit memos and deducted chargebacks.
  • Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.
  • Maintains records of contacting customers with delinquent accounts and any customer/operations communications.
  • Ensures all customer contact information are correct in the system including names, emails and phone number.
  • Uses internet searches and other tools to try to locate customers who have moved or changed personnel.
  • Fills out customer forms that require payment, contact information, and provide forms as needed (W9, banking, insurance, etc.)
  • Uploads invoices and download POs from customer selected customer’s portals.
  • Checks customers POs to make sure we have enough funds and request new POs when needed.
  • Reports any customers with major disputes/issues that are refusing to pay to be reserved.
  • Runs aging detail reports and analyze DSO status of customers
  • Forwards Credit applications to customers for completion
  • Forward Non-Disclosure Agreements, Code of Conduct and Supplier Acknowledgement forms to Management for TK Legal department to review.
  • Process credit card payments.
  • Meets TKMNA Employee Attributes / Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be interpreted as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

  • 3 – 5 years in accounting or equivalent work experience
  • Proficient mathematical skills, excellent analytical and problem-solving skills
  • Familiarity with Financial Management software
  • Excellent organizational skills with a high attention to details
  • Highly proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Ability to manage multiple tasks concurrently to ensure weekly and monthly deadlines are met
  • Excellent communication – both verbal and written
  • Ability to work collaboratively with teams internal or external to department

Preferred Requirements:

  • Bachelor’s degree in accounting

Job Compensation

52,000-59,000

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) and RRSP programs with Company Match 
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  


TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.


TK does not:


1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 


1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.


TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 


If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.


We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
 

Importante para nosotros

Salud y seguridad

Los más altos estándares de seguridad laboral, asi como una amplia gama de actividades que fomentan el cuidado y la salud.

Los más altos estándares de seguridad laboral, asi como una amplia gama de actividades que fomentan el cuidado y la salud.

Valoramos la diversidad

Diversity promotes appreciation of all the individual strengths and differences in the workforce; it is a driver and an expression of our corporate culture.

We feel companies that give equal support to all employees regardless age, disability, ethnicity, gender/gender identity or sexual orientation enjoy important competitive advantages and are more efficient. So we can harness diversity to the benefit of employees and the company. What's more, greater diversity leads to greater innovation in the company.

thyssenkrupp Materials NA Inc. and the affiliated group companies and business units including Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico. Also including thyssenkrupp Materials Trading NA, LLC and thyssenkrupp Materials, LLC (Aerospace) are equal opportunity employers.

Qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.

Empresa

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”. Copper and Brass Sales, a division of thyssenkrupp Materials NA, Inc., is the source in your supply base that provides you with the inventory management expertise and value-added processing services necessary to help you compete in today's global market. With our comprehensive line of nonferrous metals and alloys, wide variety of precision processing capabilities, and a focus on customer service that is unmatched in the industry, Copper and Brass Sales earns our reputation as a leading metals service center with each and every order.

Desde la recepción de sus documentos hasta la aceptación: el proceso de aplicación

Paso 1

Aplicación en línea

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Notas sobre la aplicación

En poco tiempo habrá enviado su aplicación en línea a thyssenkrupp. Mientras el anuncio de un puesto aprezca en nuestra página, tiene la oportunidad de aplicar a ella. .

Hemos adaptado el proceso de aplicación a las condiciones actuales y conduciremos nuestras entrevistas por video, teléfono o también de forma presencial - en cumplimiento con las medidas de distanciamiento e higiene. Usted recibirá de nosotros información detallada al respecto durante el proceso de reclutamiento, mientras que puede encontrar información general y application tips here finden.

Información adicional de thyssenkrupp, nuestros productos y nuestras ubicaciones pueden encontrarse directamente en company website.

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