Tareas
As the Associate Backoffice Manager, you will ensure seamless customer order processing, logistics coordination, and communication between our central warehouse in Germany and global customers. Your role focuses on managing product availability, shipment flows, and SAP-based order tracking, while serving as a key contact for internal teams and customers. German language skills and strong SAP expertise are essential. You will travel to Ennepetal, Germany, once a month (2–3 days) to align with the team and drive operational excellence.
Your tasks:
Coordination & Communication (Priority Focus)
- Manage order and shipment flows and processing from our Central warehouse site to global customers
- Coordinate order fulfilment with production, logistics, and sales teams.
- Resolve logistical bottlenecks to ensure timely deliveries
- Act as a central contact for order status, delivery timelines, and customer inquiries
Order & Customer Management
- Process, monitor, and invoice customer orders (including special parts and catalogue products)
- Assign and track delivery dates, proactively addressing delays
- Maintain SAP sales master data and ensure accuracy
- Handle customer inquiries in English and French language via phone/email
- Create and track offers, promotions, and pricing updates
Financial & Administrative Tasks
- Monitor payments, reconcile accounts, and initiate dunning processes
- Process returns, packing discrepancies, and price adjustments
- Prepare shipping notifications for freight forwarders
Perfil
Education & Experience
- Commercial training (e.g., business administration, logistics) or relevant professional experience
- Strong SAP expertise (mandatory)
- Experience in backoffice, logistics, or customer service is a plus
Technical & Language Skills
- Advanced German (written/spoken) – highly desirable
- Fluent English
- Proficient in MS Office (Excel, Word, Outlook)
Soft Skills
- Strong organizational and problem-solving skills
- Customer-focused mindset with excellent communication abilities
- Ability to work independently and in a team
Esto ofrecemos nosotros
- A modern office in the 11th district is waiting for you to support your creativity with fun community places, cafe rooms, an own cinema and a skybar
- We support you with flexible working hours and home office opportunity
- Competitive salary and wide range of other benefits (cafeteria & bonus) are provided to you
- You can be part of a successful and growing company in the field of technology
- You can learn new languages in small groups, selecting from 5 languages
- We organize leisure time activities (board games, sport activities)
Contacto
Be part of a more than 20 years old success story that was born in Budapest but got international with thyssenkrupp. We are proud that the dedication of our colleagues and the innovative knowledge made our Budapest development center truly successful.
We have a place for you in our dynamically growing company if you value professional development and would like to be part of a cheerful international environment.
You can work on challenging developments in the automotive industry together with the leading car manufacturers all over the world.
Get to know more about us and bring your unique self to our company!
thyssenkrupp Components Technology Hungary Ltd.
1117. Budapest, Budafoki street 56/C
