Senior Inside Sales Representative

Santa Fe Springs, California, United Statesthyssenkrupp Materials NA, Inc.


Type of contract:Full-time, Permanent
Experience level:Professionals
Remote work:No specification
Job field:Other
Status:Ongoing recruitment, entry date flexible
Posting date:2024/10/01
Job number:JR101904
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Apply now and advance your career with a job that challenges you and offers many extras

You can find this job ad online at
https://jobs.thyssenkrupp.com/en/job/Senior-Inside-Sales-Representative-Santa-Fe-Springs?id=JR101904

Your responsibilities

Job Summary

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers. The Senior Inside Sales Rep typically handles large and/or complex customers.

Job Description

Key Accountabilities

  • Respond to sales calls, faxes, and e-mails
  • Generate and follow up on quotes for all products
  • Provide technical assistance to customers
  • Process sales orders
  • Enter return orders, credits, and debits when required
  • Enter scrap return order as requested by distribution channels
  • Review product inventory and report concerns to purchasing/ management
  • Satisfy customer service issues
  • Continuously increase knowledge of company products, services, and procedures
  • Work in team environment, communicating as required with all personnel.
  • Traveling as needed to meet company goals
  • Monitor competitor products and prices.
  • Assist in quality related duties where required
  • Provides a high level of technical assistance- utilizing an extensive product knowledge and processing capabilities to determine what materials best fit customer needs and quote the appropriate material
  • Subject matter expert in product, system and processes and utilizes knowledge to train and assist other inside sales reps
  • Consistently handles more complex customers, quotes and orders- such as orders requiring specialized alloys, processing, and inventory management
  • Utilizes a high level of market awarness (market conditions, etc.) to support pricing decisions within established pricing band
  • Effectively communicates with multiple stakeholders across the organization to proactivley manage quotes and orders
  • Develops and owns strong customer relationships and grows sales of new and/or established customers

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications

Minimum Requirements

  • 4 Year / Bachelors Degree
  • Bachelor's in business administration or similar or equivalent work experience
  • 2-3 years sales experience in industrial/manufacturing or similar environment

Knowledge, Skills and Abilities

  • Require minimal direction from management on day to day activities
  • Interpersonal skills necessary in order to sell, negotiate and close business with customers
  • Attention to detail in order to evaluate customer’s accounts and orders
  • Excellent computer skills in order to assemble and process orders and information in a timely and efficient manner.
  • Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
  • Knowledge of products being sold by the business unit

Job Compensation

$65,000 plus (based on experience) + Monthly Incentive Compensation

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) and RRSP programs with Company Match 
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  


TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.


TK does not:


1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 


1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.


TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 


If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.


We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
 

Important to us

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Highest health & safety standards and a wide range of health promotion and healthcare activities.

We value diversity

Diversity promotes appreciation of all the individual strengths and differences in the workforce; it is a driver and an expression of our corporate culture.

We feel companies that give equal support to all employees regardless age, disability, ethnicity, gender/gender identity or sexual orientation enjoy important competitive advantages and are more efficient. So we can harness diversity to the benefit of employees and the company. What's more, greater diversity leads to greater innovation in the company.

thyssenkrupp Materials NA Inc. and the affiliated group companies and business units including Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico. Also including thyssenkrupp Materials Trading NA, LLC and thyssenkrupp Materials, LLC (Aerospace) are equal opportunity employers.

Qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today’s challenging global business environment. The company’s focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!

Join the #GENERATIONTK

Move things forward with us - as colleagues and above all as a team.
Because together we dare to do something new and take things into our own hands.

Apply now

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