Your responsibilities
Salary range based on experience: 130k-150k/annual, 15% bonus potential, car allowance
The Global Key Account Manager serves as an engaged and trusted source in the organization. Success in this role is measured by the achievement of balanced scorecard metrics including Safety, Quality, Delivery, Productivity and Cost. Key deliverables to ensure success are listed below:
- Own the overall global customer relationship for the GM account and manage additional assigned regional customer accounts, serving as the primary commercial point of contact for operational and strategic matters, defining the customer interface strategy and building strong relationships with key decision-makers.
- Develop and deploy comprehensive customer strategies to improve tkPDC’s profitability and growth, based on customer product strategies, market trends and competitive intelligence, and translate them into product, sales and OPL/budget forecasts.
- Lead customer price and contract negotiations and the commercial implementation of agreements, including change notices, productivity and material agreements, end-of-production and program cancellations, to maximize revenue and profitability.
- Independently lead the commercial acquisition phase of customer projects in collaboration with the relevant functional departments, including contract reviews, pre-nomination activities and program awards covering piece price, tooling and ED&T.
- Lead and coordinate cost-reduction initiatives with relevant functional areas.
- Identify technology trends and develop new business opportunities within GM and other assigned customer accounts that align with tkPDC’s product and R&D strategy, supporting them through commercial and technical customer presentations.
- Support internal departments in resolving customer-related commercial and operational issues, including logistics, operations and accounts receivable.
- Conduct regular customer and tkPDC facility visits.
- Identify and develop new markets and potential customers as directed.
- Ensure internal and external processes comply with applicable IATF 16949 requirements.
- Complies with all applicable safety and environmental policies.
Customer Commercial Activities
- Manage customer RFQs, commercial offers and relevant quote and contract documentation in accordance with SUD-00339 Authority Definition.
- Participate in key customer program activities, including SOP, run-at-rate and accounts-receivable topics, in coordination with the responsible internal functions.
- Support the commercial resolution of customer quality issues and customer satisfaction activities.
- Communicate customer requirements, expectations and developments to the appropriate internal stakeholders.
- Utilize relevant customer portals and monitor customer scorecards across the supplying tkPDC organizations, coordinating necessary corrective actions.
- Maintain sufficient technical knowledge of the assigned products to effectively represent tkPDC with the customer.
- Participate in customer and industry events to develop business opportunities and relationships with executive and mid-level customer contacts.
- Other duties as assigned.
Your profile
Success Competencies
The Global Key Account Manager embodies the following competencies:
- Global Perspective: Taking a broad view when approaching issues, using a global lens.
- Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
- Ensures Accountability: Holding self and others accountable to meet commitments.
- Manages Conflict: Building partnerships and working collaboratively with others to meet shared objectives.
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Persuades: Using compelling arguments to gain the support and commitment of others.
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Qualifications:
To perform this job successfully, a successful candidate will be able to perform each essential duty satisfactorily.
- Education: Minimum of a Bachelor’s degree from a four-year college or university in Mechanical Engineering, Industrial Engineering or a related field, or an equivalent technical and commercial background; Master’s Degree preferred.
- Experience: 5+ years of sales experience in the automotive industry or similar, with demonstrated experience managing global or multi-regional customer accounts.
- Understanding of material economics and application to customer programs preferred.
- Understanding of Valvetrain / powertrain functionality and operation, Tier I or II preferred.
- Experience with metallic components and their manufacturing techniques.
- Experience within a multi-cultural, global organization is essential.
- Technically competent (able to rapidly gain a thorough knowledge of camshafts and rotorshafts) and to have demonstrated a thorough understanding of the automotive sales performance.
- Experience with General Motors (GM) preferred but not required.
- Communicative, self-directed working style.
- Business-fluent English; additional foreign languages an advantage.
- Technology: Ability to interact with and understand SAP or equivalent ERP system as well as other financial reporting software.
- Travel: Regular travel, up to 30% including international
The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Your benefits
- Annual Bonus Eligibility of 15% of your base salary!
- Paid Time Off (PTO)
- Supplier Discounts
- Tuition Reimbursement
- Paid Company Holidays
- Medical, Dental, Vision, Prescription Drug Coverage
- Exclusive free medical services through our partnership with Marathon Health for employees and their dependents 3+ years of age.
- 401(K) Plan with 5% Company match!
Contact
We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en Thank you for your interest in joining our team!
Notices:
If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection
