Customer Service Engineer

Milan, Lombardy, Italythyssenkrupp nucera Italy S.r.l.

Type of contract:Full-time, Permanent
Experience level:Professionals
Remote work:Possible
Job field:Engineering & Science
Status:Ongoing recruitment, entry date flexible
Posting date:2024/05/14
Job number:JPT_ALL01081
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Your responsibilities

Your main responsibilities will include:

  • Analysis of customer requests and feedback;
  • Analysis of project and plant documentation;
  • Collection and processing of operational data relating to the units/plants in operation;
  • Preparation of reports/presentations and technical/operational notes for the Client and for internal use, including follow-up.

Your profile

About you:

  • The role requires in-depth knowledge of technology and plant engineering;
  • Good communication and interpersonal skills;
  • Engineering University Degree (Chemical or Mechanical);
  • 3+ years of proven work experience, in the Customer Service Office of similar companies;
  • Availability to travel abroad (generally outside the EU) for approximately 6-8 weeks/year, non continuously;
  • Excellent English;
  • Goal-driven mindset;
  • Proficiency in computer systems: MS Office package.

Your benefits

At thyssenkrupp nucera Italy we offer:

  • Participation in the growing market of sustainable green hydrogen, using renewable energy for electrochemical processes
  • Flat hierarchies and short decision-making routes
  • International work environment in interdisciplinary and multinational teams
  • Good development opportunities either in a specialist or in a management function
  • Flexible working time (flexible working hours at office and smartworking) and welfare plan
  • Agreements with special rates for local transportation means and fitness studio membership
  • Availability of canteen inside the company and free parking spaces for employees
  • Availability of public transportation infrastructure: Metrò green line M2, stop Lambrate, train Trenord, as well as speedway tangenziale est, exit Rubattino

For application please send your CV to:


HR department

thyssenkrupp nucera Italy, located in Milan


Important to us

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Highest health & safety standards and a wide range of health promotion and healthcare activities.

We value diversity

We value diversity. Therefore we welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.


thyssenkrupp nucera Italy is the Italian branch located in Milano, specialized on design and supply of electrochemical plants for the production of green hydrogen as well as chlorine and caustic soda. With more than 20 years experiences the company is offering new-build and service solutions in many regions of the world.

Visit thyssenkrupp nuceraonline.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!


Move things forward with us - as colleagues and above all as a team.
Because together we dare to do something new and take things into our own hands.

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