Business Analyst

Southfield, Michigan, United Statesthyssenkrupp Materials NA Inc.

Type of contract:Full-time, Permanent
Experience level:Professionals
Remote work:Possible
Job field:IT
Status:Ongoing recruitment, entry date flexible
Posting date:


Job number:US_RS_03102
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Your responsibilities

TKMNA Business Area IT (BAMX ITM) is responsible for variety of systems in the landscape servicing multiple TK businesses.

Primary Functions and Essential Responsibilities:

  • Liaison between IT and the business community; work with business and IT Subject Matter Experts to discover, define, assess, and document business needs and requirements. Must be able to quickly establish credibility while working in new subject areas and with various areas of the business (marketing, analytics, finance, sales, customer admin, support, etc). Drive toward on-time, quality deliverables in a highly complex and dynamic business environment, while actively managing stakeholder expectations
  • Collaborate closely with other team members to deliver the right solutions. Must effectively:
    • Articulate requirements to technical teams in a variety of ways, including via logical diagrams, use cases, data samples, and anecdotes.
    • Engage in prioritization and problem-solving with technical resources in order to deliver robust solutions as quickly as possible
    • Represent business interests and ensure that all technical designs meet or exceed business needs
  • Support the Project Managers by:
    • Collaborating on the creation and maintenance of realistic timelines
    • Identifying dependencies and risks/mitigation plans
    • Contributing regular updates that inform project status reporting
    • Integration and user-acceptance testing: build test cases and test plans, partner closely with dependent internal testing teams, and collaborate with BAIT on management and delivery of testing environments.
  • Serve as an on-going Subject Matter Expert and technology evangelist for global business processes
  • Participate in determining best IT solutions
  • Liaise with internal/external Support Teams to raise and track cases
  • Hybrid schedule, will need to be in office at least 3 days per week in Southfield, Michigan

Your profile

Basic Qualifications:

  • Minimum of a Bachelor’s degree or equivalent work experience
  • 3-5 years experience in a Business Analyst capacity
  • Ability to learn quickly, engage deeply in new subject areas, and establish credibility with an eye toward drawing out complete and robust requirements from variety of stakeholders
  • Document functional and non-functional requirements; Clearly, concisely, and completely document business needs via user stories/use cases, data flows, and logical data models. Document current state data and business process. Build, manage, and execute sophisticated test cases and testing plans.
  • Relay requirements: articulate business needs and complex business problems, to technical audiences and, where necessary, in technical terms; conversely, articulate technical concepts, particularly development challenges and risks, in business terms and with an eye toward business impacts
  • Excellent verbal and written communication skills; ability to provide meaningful, regular status communications at multiple levels of detail
  • Experience supporting multi-company/multi-plant environment
  • Ability to engage virtually with distributed teams
  • Ability to work autonomously and without direct supervision
  • Practical experience with SAP or comparable ERP system (preferably in a Business Analyst, Technical, Support and/or End User role)

Preferred Skills:

  • 5+ years experience in a Business Analyst role
  • Experience with interfacing between business modules, and the corresponding dynamics
  • Must have a solid understanding of the existing business processes, the key drivers and measures of success of the business, and the short and long term direction of the business and technology.
  • May also need to understand project business requirements and facilitate implementation of team member's understanding of these as well.
  • Working understanding of information systems, business operations, requirements analysis, and integration/design of client solutions.

Professional Skills Required:

  • Proven ability to work independently and as a team member
  • Excellent organizational, multi-tasking, and time-management skills
  • Excellent evaluation skills and troubleshooting abilities
  • Ability to work on multiple projects concurrently
  • Ability to travel internationally
  • Experience with Microsoft Word, Visio, PowerPoint and Excel


If you are an applicant with a California residency, please click on the following link:  California Job Applicant Notice of Collection

Important to us

Health & Safety

Highest health & safety standards and a wide range of health promotion and healthcare activities.

Highest health & safety standards and a wide range of health promotion and healthcare activities.

We value diversity

thyssenkrupp Materials NA Inc is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.


With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”.

thyssenkrupp Materials NA is a subsidiary of the internationally operating thyssenkrupp Group. Headquartered in Southfield, Michigan, thyssenkrupp Materials NA is a leading provider of production materials and integrated service solutions with almost 2,900 employees and more than 95 locations in North America. With annual sales of $2.9 billion, the company is focused on value-added processing and distribution of a full line of aluminum, stainless, copper, brass, specialty metals, steel, and plastics products. Supply chain management, transportation and logistics, and production support outsourcing solutions are among the many services provided to customers. Business units include Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico.

From receiving your documents to acceptance: the application process

Step 1

Online application

Have you found an interesting vacancy? Then apply online. You won’t need more than 10 minutes. The entire application process – from initial contact to response – usually takes between four and six weeks.

Notes on application

You will have submitted your online application to thyssenkrupp in no time! As long as the position is available on our career page, you have the opportunity to apply.

We have adapted the application process to the current situation and conduct our interviews by video (not in the U.S.), telephone and also personally - in compliance with the applicable and necessary distance and hygienic rules. You will receive detailed information on this topic from our recruiting experts during the application process, while you can find general information and application tips here finden.

Further information about thyssenkrupp, our products and locations can be found directly on the company website.

We wish you every success with your application and stay healthy!


Move things forward with us - as colleagues and above all as a team.
Because together we dare to do something new and take things into our own hands.

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