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Job Summary
The Fabrication Business Development Manager is responsible for developing and maintaining customer relationships while driving profitable sales growth for fabrication products and services. This role serves as the primary point of contact for existing and prospective customers, identifying opportunities, understanding customer requirements, and delivering value-added solutions that align with fabrication capabilities.The representative actively pursues new business opportunities within assigned territories, conducts customer visits, prepares quotations, negotiates pricing, and collaborates closely with inside sales, operations and customer service teams to ensure customer expectations are met. Success in this role requires a strong understanding of metal fabrication processes, manufacturing operations, project management principles, and market conditions.
In addition to customer-facing responsibilities, the Fabrication Outside Sales Representative is expected to support the Operations team in developing and maintaining a robust network of vendors, suppliers, subcontractors, and industry contacts that contribute to business growth and enhance the company's fabrication capabilities. This includes identifying and qualifying strategic partners, sourcing new fabrication and processing resources, monitoring market trends, and leveraging industry relationships to improve responsiveness, capacity, competitiveness, and value-added solutions for customers. The representative will collaborate with Operations and Leadership to align vendor development efforts with the company's growth strategy and operational objectives.
Job Description
Key Accountabilities:
- Develop and execute strategic sales plans to achieve revenue, profitability, and market growth objectives.
- Identify, qualify, and secure new fabrication business opportunities within targeted markets and territories.
- Maintain and grow relationships with existing customers to increase customer retention, satisfaction, and sales volume.
- Conduct joint sales calls with existing TK Flat Roll sales representatives to identify fabrication opportunities within the current customer base, provide fabrication sales training and support, and drive the conversion of contract sales into higher-margin, value-added fabrication work.
- Conduct customer visits, plant tours, and project reviews to understand requirements and promote fabrication capabilities.
- Prepare and present quotations, proposals, and value-added solutions that meet customer specifications and business objectives.
- Collaborate with inside sales and operations teams to ensure successful project execution and customer satisfaction.
- Monitor project status, communicate updates to customers, and proactively resolve issues that may impact delivery, quality, or schedule.
- Negotiate pricing, terms, and contracts while maintaining targeted profit margins.
- Develop, maintain, and expand a network of vendors, suppliers, subcontractors, and industry contacts to support fabrication growth and enhance service offerings.
- Identify and qualify strategic vendor partners that expand capacity, capabilities, geographic reach, and competitive advantage.
- Leverage vendor and industry relationships to source fabrication services and solutions that support customer needs and business growth.
- Gather and communicate market intelligence regarding industry trends, competitive activity, customer requirements, and emerging opportunities.
- Represent the company at industry events, trade shows, customer functions, and networking opportunities to strengthen brand presence and generate leads.
- Maintain accurate sales forecasts, customer activity records, opportunity pipelines, and account plans.
- Achieve established sales, margin, customer acquisition, and business development performance metrics.
- Promote a culture of safety, quality, professionalism, and exceptional customer service in all customer and vendor interactions.
- Meets TKMNA Employee Attributes/Competencies
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
This position has been identified as “safety sensitive” by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.
Qualifications:
Minimum Requirements:
- Bachelor's degree in Business, Engineering, Manufacturing, or a related field; equivalent industry experience may be considered in lieu of a degree.
- Minimum of 7 years of outside sales, business development, account management, or related experience in metal fabrication, steel processing, industrial manufacturing, or a related industry.
- Demonstrated success in developing new business and growing customer relationships within a competitive market.
- Working knowledge of metal fabrication processes, including stamping, plate fabrication, welding, cutting, machining, forming, assembly, and finishing operations.
- Experience reading and interpreting engineering drawings, specifications, and customer requirements.
- Strong understanding of estimating, quoting, contract negotiation, and project management principles.
- Proven ability to develop and maintain a network of vendors, suppliers, subcontractors, fabricators, and industry contacts to support business growth.
- Experience identifying and qualifying third-party fabrication resources and strategic partners to expand service offerings and operational capacity.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Strong analytical and problem-solving abilities with a customer-focused mindset.
- Proficiency with CRM systems, Microsoft Office Suite, and sales reporting tools.
- Valid driver's license and ability to travel regularly within assigned territories and customer locations.
- Ability to work independently while effectively collaborating with operations, engineering, estimating, purchasing, and leadership teams.
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
Voluntary Wellness Programs
- 401(k) and RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
- And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
Equal opportunity employer, including people with disabilities and veterans.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.
We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
