Head of Service (m/​f/​d)

多特蒙德, 北莱茵-威斯特法伦, 德国thyssenkrupp Uhde GmbH


合同类型:全职, 正式工
经验水平:行政人员
远程工作:可能的
工作领域:客户服务与客服中心运营
状态:持续招聘,入职日期灵活
发布日期:2025/02/19
工作编号:DE_RS_15979
分享工作:

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你可以在网上找到这个招聘广告
https://jobs.thyssenkrupp.com/en/job/Head-of-Service-m_f_d-Dortmund?id=923461

你的责任

  • Taking over the disciplinary and professional management as well as development of the Service division of the Business Unit Uhde of the thyssenkrupp Decarbon Technologies segment. Reporting directly to the CEO of the Business Unit, ensuring alignment with global organizational goals and standards.
  • The responsibility for the Service discipline includes a dedicated sales team for Service business as well as Revamps & Parts Supply, Operations & Maintenance Consulting and Digital Products.
  • Developing a service business concept with a portfolio of offerings that provide integrated, long-term solutions for our customers along the lifecycle of our plants.
  • Capturing a highly profitable service business by strategically commercializing long term service agreements.
  • Developing and incorporating digital solutions in the service offering.
  • Exploiting digital solutions that tie preventive and corrective maintenance, packaging technical systems and spare part concepts, 24/7 hours service support etc.
  • Seting up a field service team that carries out customer visits worldwide, present Uhde services providing qualified and committed onsite competence for all types of Uhde plants and identify/develop business opportunities.
  • Ensuring a regular, closer and improved customer care and customer satisfaction through a long-term service management.
  • Continuously developing our employees to have an excellent technical, methodical and leading competence in the right quantity.
  • Identifying areas for improvement and drive continuous optimization efforts.
  • Ensuring early development of service business concepts with new technologies through alignment with technology and innovation.
  • Close collaboration with our new business sales function to ensure we sell long term service agreements with new projects.
  • Managing the interface to service engineering.

您的资料

  • At least 10 years of professional experience in Service business in chemical and/or energy industry.
  • Degree in an engineering discipline (mechanical engineering, process engineering, chemical engineering or similar), preferably supplemented by an economic degree (MBA).
  • Experience in working with corporate decision makers, contractors and internal & external stakeholders.
  • Proven records of leading international teams respective intercultural awareness and ability to leverage cultural differences.
  • Extensive knowledge and experience with MS Office package.
  • Drive and ability to work under high pressure while still meeting highest level of results.
  • A strong customer orientation as well as a keen sense of interdisciplinary collaboration.
  • Strong interpersonal and communication skills.
  • Exceptional organization and coordination skills.

Leadership capabilities

  • Modern leadership style with a collaborative mindset, working on equal footing with other functions and seeing collective success as the focus of actions.
  • Energetic attitude, characterized by a proactive approach and a focus on achieving results.
  • Proficient in developing and motivating the team to foster high-performance outcomes.
  • Ability to develop valuable relations within a complex, multicultural organization.

Culture fit and impact

  • Flexible and open-minded, receptive to new ideas and perspectives.
  • Positive personality and optimism combined with a high level of integrity.
  • Intrinsically driven - delivering results and continuously striving for personal and professional development.

您的好处

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, please apply online now under specification of your salary requirement and your notice period.

It goes without saying, that we would like to offer attractive working conditions. This includes for example:

  • Performance-related compensation
  • Attractive old-age provision models
  • Groupwide learning measures
  • thyssenkrupp internal health campaigns

联系我们

Sven Thier

Recruiting Expert

对我们很重要

健康与安全

健康与安全:最高标准和全方位的健康与安全保障

健康与安全:最高标准和全方位的健康与安全保障

我们重视多样性

We value diversity and therefore welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.

公司简介

The Decarbon Technologies segment is positioning itself as a technology leader for the energy transition and showcasing its credentials as a 'green industrial powerhouse’ with extensive capabilities for the green transformation. It comprises the thyssenkrupp rothe erde, thyssenkrupp nucera, thyssenkrupp Uhde and thyssenkrupp Polysius businesses. thyssenkrupp rothe erde is the world’s No. 1 supplier of the latest generation of bearings, with which it is making the energy transition possible. thyssenkrupp nucera is one of the world's leading providers of electrolysis plants for the production of green hydrogen. thyssenkrupp Uhde is a global technology leader in the ammonia value chain (including ammonia cracking), where production will increasingly be through green methods in the future. thyssenkrupp Polysius is one of the pioneers for the climate-neutral transformation of the cement industry with its green technologies, such as the patented oxyfuel technology. The businesses combine many years of experience, in-depth expertise in international plant engineering, an extensive installed base and close customer relationships. Approximately 15,000 employees work in the segment, which generated sales of around 3.4 billion euros in fiscal 2022/2023.

thyssenkrupp Uhde combines unique technological expertise and decades of global experience in the engineering, procurement, construction and service of chemical plants. We develop innovative processes and products for a more sustainable future and thus contribute to the long-term success of our customers in almost all areas of the chemical industry. Our portfolio includes leading technologies for the production of base chemicals, fertilizers and polymers as well as complete value chains for green hydrogen and sustainable chemicals.

从收到你的文件到录取:申请过程

第1步

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关于申请的说明

您将在短时间内向thyssenkrupp提交您的在线申请! 只要我们的职业网页上有该职位,您就有机会申请。

我们根据目前的情况调整了申请流程,并通过视频(不在美国)、电话以及亲自面试--在遵守适用和必要的距离和卫生规则的情况下进行面试。在申请过程中,你会从我们的招聘专家那里得到关于这个主题的详细信息,同时你可以在这里找到一般信息和 申请提示

更多关于thyssenkrupp、我们的产品和地点的信息,可以直接在 公司网站 上找到。

我们祝愿你的申请成功,并保持健康

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